Telesales Team Leader

Full Job Description
JOB DESCRIPTION

Position

Position Title: Tele sales (Team Lead - TL)

Location: Mumbai.

Reporting Manager: Tele sales Lead

We hustle Monday - Friday (1st & 3rd Saturday)

Industry: Insuretech

Vertical Summary

Under Impact Guru, Policy Guru/Carepal is an Insurtech startup. Insurance penetration in India is a huge problem. About only 20% of India has some form of health insurance. As an individual, you would have had some exposure to health insurance via policy bazaar, an agent who is generally a relative or your bank. Yet, you haven't bought it today. Why?

This is the problem we are trying to solve by creating innovative products in this space.

Roles & Responsibilities

Opportunity to handle 10 to 15 telesales executives.
Call existing/potential customers to explain about products/services to generate sales/revenue for the organisation
To utilize inbound/outbound calls to cross-sell & up-sell products/services
To share and record accurate information of communication with customers to update database
Answer questions regarding products/services to ensure customer satisfaction
Ask relevant questions to understand customer requirements.
Develop and sustain relationships with customers to encourage repeat business.
Develop in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences.
Meet/exceed daily and monthly targets with respect to call volume and sales
Professional Experiences

Proven experience of minimum 3 years working as a telesales executive or customer service role from Insurance industry.
Proven track record of successfully meeting sales targets preferably over the phone
Good knowledge of relevant computer programs and telephone systems
Proficient in all Microsoft Office applications.
Functional & Behavioural Competencies

Strong analytical and problem-solving skills.
Strong negotiation and consultative sales skills.
Growth and aggressive delivery, targets-oriented mind-set
Ability to deliver in high pace environment
Strong organizational skills
Excellent communication and customer service skills.
What do we offer?

Attractive salary & performance-linked bonuses
Health Insurance benef
Fun, casual & flexible work environment
Entrepreneurial, forward-looking, growth-driven & open work culture
Job Types: Full-time, Regular / Permanent

Salary: ₹200,000.00 - ₹400,000.00 per year

Benefits:

Health insurance
Leave encashment
Provident Fund
Schedule:

Day shift
Supplemental pay types:

Performance bonus
Application Question(s):

How many years of experience you hold into Telesales role for Health/General Insurance Products?
Current CTC?
Expected CTC?
Notice Period ?
Current Location?
Are you comfortable working in a high paced startup environment ?
Speak with the employer
+91-XXXXXXXXXX