Talent Acquisition (Hr)
Published date: 2024/01/10
- Location: Pune, Maharashtra, India
TELECALLER/ COLLECTION EXECUTIVE/ DRA EXECUTIVE
Industry: BPO/ Call Centre
Age criteria: 18 to 30yrs
Employment: Full time
Qualification: Min HSC/Graduate any stream
JOB DESCRIPTION
· Calling the customers to remind their due date of the instalment
· Reminder calls to delinquent customers who failed to make the EMI payment
· Explain the consequences to customer of not paying on time
· To take Customer regress follow-up to recover dues
· Create trust relationships with debtors when possible to avoid future issues
· Update account status and database regularly
· To achieve targets that have been assigned
Desired candidate profile
· Fresher& Experienced both are eligible, Candidates with experience in collections or mortgage services will have an advantage (DRA preferred)
• Unlimited Incentive Plan with transparent KRA's
· Ability to prioritize and manage multiple responsibilities
· Possess initiative and ability to work under pressure
· Candidates with fluency in English & Regional language (Tamil,Telugu & Kannada)
· Basic MS-Excel knowledge.
· Fixed day shifts
Salary: 10,000 to 15,000 + Incentives
Job Types: Full-time, Fresher
Salary: ₹10,000.00 - ₹15,000.00 per month
Schedule:
• Day shift
Speak with the employer
+91
Industry: BPO/ Call Centre
Age criteria: 18 to 30yrs
Employment: Full time
Qualification: Min HSC/Graduate any stream
JOB DESCRIPTION
· Calling the customers to remind their due date of the instalment
· Reminder calls to delinquent customers who failed to make the EMI payment
· Explain the consequences to customer of not paying on time
· To take Customer regress follow-up to recover dues
· Create trust relationships with debtors when possible to avoid future issues
· Update account status and database regularly
· To achieve targets that have been assigned
Desired candidate profile
· Fresher& Experienced both are eligible, Candidates with experience in collections or mortgage services will have an advantage (DRA preferred)
• Unlimited Incentive Plan with transparent KRA's
· Ability to prioritize and manage multiple responsibilities
· Possess initiative and ability to work under pressure
· Candidates with fluency in English & Regional language (Tamil,Telugu & Kannada)
· Basic MS-Excel knowledge.
· Fixed day shifts
Salary: 10,000 to 15,000 + Incentives
Job Types: Full-time, Fresher
Salary: ₹10,000.00 - ₹15,000.00 per month
Schedule:
• Day shift
Speak with the employer
+91
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