System Manager
Published date: 2024/01/10
- Location: Bengaluru, Karnataka, India
Department – DD&IT Development GBS
Does your motivation come from challenges and working in a dynamic environment? Do you thrive in an environment where close collaboration with key stakeholders and strategic alignment is essential? Do you have a can-do attitude with continuous improvement as one of your career objectives? Then we might have the right position for you. Apply now!
The Position
As a System Manager, you are expected to head the system management activities – including but not limited to operation, maintenance, release, change, patch management, Incident and Problem management for the supported systems according to the ITIL framework along with Change and Release management. You will be entrusted with the below responsibilities:
• You will participate in the new releases, design review, risk assessments and perform qualification activities for the changes in scope.
• Further, you will perform patch assessments for the periodic patches released and provide technical solutions to the supported systems as and when needed.
• You will closely collaborate with the external vendors to ensure their deliverables are of high quality and done in a timely manner.
• As well as participate in annual periodic reviews (User Review Report, Configuration Review Report, IT Periodic System Evaluation).
• You will maintain the systems in compliance with internal and external requirements and communicate and align with relevant stakeholders – LoB, NN QAs, System Owners, Project Owners, and other System Managers.
Qualifications
• We ideally expect you to hold a master’s degree, bachelor’s degree, or similar graduate degree in a relevant.
• 5+ years of relevant IT experience, preferably on IT System management, Incident/Problem Management or Change/Release Management.
• Strong ITIL (Incident/Problem/Change management experience).
• Exposure to handling audits and deviations
• Strong communication skills including ability to communicate with global stakeholders at various organizational levels and vendors.
• Experience from working and managing in a project oriented, international matrix organization.
• Ability to analyse and solve complex issues in a timely and structured manner.
• Open to travel to Denmark to align with stakeholders and vendors
About The Department
In DD&IT Development GBS Clinical Data Handling Solutions, a part of DD&IT GBS, a portfolio of GxP, financial & business critical applications are being managed and supported. These applications are among the most critical IT systems in Novo Nordisk supporting essential processes and being used 24x7 by thousands of users worldwide. Clinical Data Handling Solutions works closely with line of Business, System managers, Quality Check (QC)/Quality Assurance (QA) and subject matter experts across the Novo Nordisk IT organization in Denmark and India.
Working at Novo Nordisk
We are a proud life-science company, and life is our reason to exist. We’re inspired by life in all its forms and shapes, ups and downs, opportunities, and challenges. For employees at Novo Nordisk, life means many things – from the building blocks of life that form the basis of ground-breaking scientific research, to our rich personal lives that motivate and energise us to perform our best at work. Ultimately, life is why we’re all here - to ensure that people can lead a life independent of chronic disease.
Contact
To submit your application, please upload your CV online (click on Apply and follow the instructions).
Deadline
19 July 2023.
We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.
At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing
Does your motivation come from challenges and working in a dynamic environment? Do you thrive in an environment where close collaboration with key stakeholders and strategic alignment is essential? Do you have a can-do attitude with continuous improvement as one of your career objectives? Then we might have the right position for you. Apply now!
The Position
As a System Manager, you are expected to head the system management activities – including but not limited to operation, maintenance, release, change, patch management, Incident and Problem management for the supported systems according to the ITIL framework along with Change and Release management. You will be entrusted with the below responsibilities:
• You will participate in the new releases, design review, risk assessments and perform qualification activities for the changes in scope.
• Further, you will perform patch assessments for the periodic patches released and provide technical solutions to the supported systems as and when needed.
• You will closely collaborate with the external vendors to ensure their deliverables are of high quality and done in a timely manner.
• As well as participate in annual periodic reviews (User Review Report, Configuration Review Report, IT Periodic System Evaluation).
• You will maintain the systems in compliance with internal and external requirements and communicate and align with relevant stakeholders – LoB, NN QAs, System Owners, Project Owners, and other System Managers.
Qualifications
• We ideally expect you to hold a master’s degree, bachelor’s degree, or similar graduate degree in a relevant.
• 5+ years of relevant IT experience, preferably on IT System management, Incident/Problem Management or Change/Release Management.
• Strong ITIL (Incident/Problem/Change management experience).
• Exposure to handling audits and deviations
• Strong communication skills including ability to communicate with global stakeholders at various organizational levels and vendors.
• Experience from working and managing in a project oriented, international matrix organization.
• Ability to analyse and solve complex issues in a timely and structured manner.
• Open to travel to Denmark to align with stakeholders and vendors
About The Department
In DD&IT Development GBS Clinical Data Handling Solutions, a part of DD&IT GBS, a portfolio of GxP, financial & business critical applications are being managed and supported. These applications are among the most critical IT systems in Novo Nordisk supporting essential processes and being used 24x7 by thousands of users worldwide. Clinical Data Handling Solutions works closely with line of Business, System managers, Quality Check (QC)/Quality Assurance (QA) and subject matter experts across the Novo Nordisk IT organization in Denmark and India.
Working at Novo Nordisk
We are a proud life-science company, and life is our reason to exist. We’re inspired by life in all its forms and shapes, ups and downs, opportunities, and challenges. For employees at Novo Nordisk, life means many things – from the building blocks of life that form the basis of ground-breaking scientific research, to our rich personal lives that motivate and energise us to perform our best at work. Ultimately, life is why we’re all here - to ensure that people can lead a life independent of chronic disease.
Contact
To submit your application, please upload your CV online (click on Apply and follow the instructions).
Deadline
19 July 2023.
We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.
At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing
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