Sr. Technical Sales Support/ Technical Sales Support Executive
Published date: 2026/11/10
- Location: Ahmedabad, Gujarat, India
Qualification Required : - Any UG Graduation ( Electronics & Communication / Electrical / Electronic degree is a Plus )
Location :- Ahmedabad
Department :- Sales & Marketing
Job Responsibilities
• Provide Pre-sales technical assistance, services and products education.
• Work on sales support services and provide technical and commercial back up as required.
• Support marketing activities by attending trade shows, conferences and other marketing events.
• Generate and process new sales leads, inquiries and purchase orders as necessary.
• Answer Emails, Phone calls and chats from customers and deal with queries as they arise.
• Follow up with customers to make sure that they are satisfied with a particular product or service.
• Exerts attention to detail, as customers may have the same problems; reports the problems as necessary.
• Deal with any customer complaints and resolves the issue as necessary
• Persuade customers that a product or service best satisfies their needs in terms of quality, price and delivery
• Provides hands on support of customer care initiatives such as automated provisioning, online billing, order tracking and detailed account management
• Solicit cross-selling and up-selling opportunities within the customer care experience.
• Take the extra mile to engage the customer
If Interested, kindly share an updated resume on hr.seniorexeamd@pcbpower.com/6358858274
Location :- Ahmedabad
Department :- Sales & Marketing
Job Responsibilities
• Provide Pre-sales technical assistance, services and products education.
• Work on sales support services and provide technical and commercial back up as required.
• Support marketing activities by attending trade shows, conferences and other marketing events.
• Generate and process new sales leads, inquiries and purchase orders as necessary.
• Answer Emails, Phone calls and chats from customers and deal with queries as they arise.
• Follow up with customers to make sure that they are satisfied with a particular product or service.
• Exerts attention to detail, as customers may have the same problems; reports the problems as necessary.
• Deal with any customer complaints and resolves the issue as necessary
• Persuade customers that a product or service best satisfies their needs in terms of quality, price and delivery
• Provides hands on support of customer care initiatives such as automated provisioning, online billing, order tracking and detailed account management
• Solicit cross-selling and up-selling opportunities within the customer care experience.
• Take the extra mile to engage the customer
If Interested, kindly share an updated resume on hr.seniorexeamd@pcbpower.com/6358858274
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