Sr. Manager - People Experience and Administration

Job Description

As a rapidly growing organisation, AICL has put together a team of very talented but diverse 100+ individuals. We are looking for a seasoned HR generalist who will bring in a more systemic approach to recruitment, onboarding, training, performance management and retention. We are also looking to fine-tune and streamline our organisational structure, people policies, HR automation, compensation and benefits structure and performance review parameters.

We are looking for a senior HR professional who can do just that, by devising and executing a long-term plan for our people, in line with the overall strategic objectives. AICL is a young yet serious workplace, with a unique culture that blends collaborative thinking and creative excellence to deliver intelligent solutions. The ideal candidate will be someone who has been previously exposed to similar characteristics, and brings with her/him an ability to preserve and grow the culture, while building a solid, go-getter team that plays to win.

Requirements
• Focus on strategic and operational HR outcomes to meet the needs of AICL's future
• Establish AICL as an organisation that possesses a unique performance and collaboration culture, and ensure all team members are aligned to it
• Protect and preserve AICL’s nature as a people-centric organisation, and as a workplace that celebrates intelligence, creativity, talent and hard work
• Build and operationalise an HR plan that includes operations, compliance, policies, practices, recruitment plan and performance review parameters for the near- and long-term
• Be instrumental in focused hiring, as well as building a bench of relevant freelancers and contractual staff. This includes timely identification of talent gaps across teams
• Run an effective people engagement programme
• Build a relevant, creative and informal onboarding, orientation, training and expectation-setting programme for new hires
• Collaborate with functional heads to understand specific aspirations and training needs of individual members, and devise training modules
• Work on introducing technology across the HR function from talent sourcing, hiring, onboarding, training, leave management and payroll, timesheets and performance review
• Develop and maintain administrative documentation related to HR activities, streamlining compliance, payroll, and people database
• Be the go-to person for people issues, and act as a counselor to the team
• Ensure harmony and uniformity across all locations for talent management, goal setting, training and performance appraisals
• Proactive involvement in identifying gaps in talent management activities and in taking relevant actions to address them.

Skills & Competencies
• Ability to look at things objectively and not emotionally, with proven capabilities in building a comprehensive HR function from the ground up
• A track record of strategic hiring, quality relationships across the talent-sourcing industry, and a laser focus on converting high-potential candidates
• Entrepreneurial thought process, ambitious disposition, keen appreciation of business goals and objectives, and an ability to align the HR strategy to them
• Hands-on experience across the entire gamut of HR activities – from talent engagement and acquisition to performance management and employee engagement
• Excellent communication skills, empathy and positive thinking. Exposure and experience to relevant technology solutions is a must
• Excellent in written and spoken English

Qualifications & Experience
• Graduate/Post Graduate degree in Human Resource Management
• At least 6-8 years of experience as a senior HR professional, preferably in a large creative outfit, handling a team of 100+ people
• Experience in the creative services industry, knowledge of the creative process and relationships with professionals in the domain will be preferred
• Digitally savvy professional with extensive knowledge of MS Office, especially MS Excel and MS Power point and an acute sense of detail

Benefits
• Opportunity to work in an entrepreneurial, multi-disciplinary consultancy for top-notch clients, producing business-critical communication
• Unique service proposition ensures interesting, mature briefs for work that has long-term impact.
• Good mix of commercial, development sector and self-funded projects
• Growing portfolio of international clients
• Best-in-class compensation structure with attractive, performance-linked variable pay and other benefits
• Empowered, flexible and fun informal environment that rewards initiative and values ambition
• Significant learning and career progression opportunities. A chance to be part of core leadership team and influence crucial decision-making