Specialist, IDQM
Published date: 2026/11/07
- Location: Chennai, Tamil Nadu, India
Primary Location: Asia-India-Chennai
Schedule: Full-time
Employee Status: Permanent
Posting Date: 15/Feb/2022, 5:47:16 AM
Unposting Date: Ongoing
About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.
We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.
The Role Responsibilities
JOB PURPOSE
This role is responsible for running process end to end for Service Delivery(System monitoring ) processes of FA/MRC including business support function
KEY RESPONSIBILITIES
Impact Assessment/ Business Analysis:
• Manage process, communication & expectations around Data Quality/Service Delivery.
• Drive, Lead or Contribute to certain key initiatives within the Data Quality function
• Responsible for ensuring the expected data quality is maintained month on month while achieving certain improvements
• Ensure and provide guidance and support for the following activities relating to revenue, liabilities and averages (other measures as maybe added / modified from time to time) data sign off for service release
• Ensure that the manual adjustments are identified and processed as per adjustments governance policy / guidelines
• Process the adjustments as per agreed timeline
• Respond to countries and relevant stakeholders regarding status of adjustment requests before closing countries’ window to provide adjustments
• Document and share with relevant parties all the key discussion points, decisions made, approvals (or rejections) received for adjustments etc.
• Prepare and circulate DQ scorecards with stakeholders within agreed timelines
• Have an indepth understanding of a specific product+process of core finance or management reporting (specific components or product as a whole)
• Ensure Impact Assessment is completed for all Projects, changes, BAU issues, etc.
• Functional Appreciation with respect to Assessment, Requirements Drafting and Defining Success Criteria.
• Based on impact assessment, create Functional BRD’s / CRs, work with Tech to evaluate FS, and follow through till implementation.
• Defining Functional Test Cases, Scenarios, clearly draft the UAT Entry Success Criteria, Perform User Acceptance Testing to certify the results mirror the IM Services
• Ensure sufficient information is provided to technology during the walk-through as part of appendix or through meeting.
• Incorporating Service Delivery interests for each change.
Schedule: Full-time
Employee Status: Permanent
Posting Date: 15/Feb/2022, 5:47:16 AM
Unposting Date: Ongoing
About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.
We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.
The Role Responsibilities
JOB PURPOSE
This role is responsible for running process end to end for Service Delivery(System monitoring ) processes of FA/MRC including business support function
KEY RESPONSIBILITIES
Impact Assessment/ Business Analysis:
• Manage process, communication & expectations around Data Quality/Service Delivery.
• Drive, Lead or Contribute to certain key initiatives within the Data Quality function
• Responsible for ensuring the expected data quality is maintained month on month while achieving certain improvements
• Ensure and provide guidance and support for the following activities relating to revenue, liabilities and averages (other measures as maybe added / modified from time to time) data sign off for service release
• Ensure that the manual adjustments are identified and processed as per adjustments governance policy / guidelines
• Process the adjustments as per agreed timeline
• Respond to countries and relevant stakeholders regarding status of adjustment requests before closing countries’ window to provide adjustments
• Document and share with relevant parties all the key discussion points, decisions made, approvals (or rejections) received for adjustments etc.
• Prepare and circulate DQ scorecards with stakeholders within agreed timelines
• Have an indepth understanding of a specific product+process of core finance or management reporting (specific components or product as a whole)
• Ensure Impact Assessment is completed for all Projects, changes, BAU issues, etc.
• Functional Appreciation with respect to Assessment, Requirements Drafting and Defining Success Criteria.
• Based on impact assessment, create Functional BRD’s / CRs, work with Tech to evaluate FS, and follow through till implementation.
• Defining Functional Test Cases, Scenarios, clearly draft the UAT Entry Success Criteria, Perform User Acceptance Testing to certify the results mirror the IM Services
• Ensure sufficient information is provided to technology during the walk-through as part of appendix or through meeting.
• Incorporating Service Delivery interests for each change.
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