Specialist Tech Support

Specialist, Tech Support-(2200018772)Job:TechnologyPrimary Location:Asia-India-ChennaiSchedule:Full-timeEmployee Status:PermanentPosting Date:19/Jul/2022, 9:44:08 AMUnposting Date:OngoingRole Responsibilities Strategy Technology powers Standard Chartered Bank's vision and strategic agenda through the provision of innovative and efficient technology solutions; we will deliver greater value to our business stakeholders; we will improve the skills and flexibility of our people and work more effectively with our internal and vendor service partners. Business Financial Markets Production Management (FM) is the “Run” backbone of Financial Markets Technology. This includes supporting of front-to-back business applications used by Financial Markets Front, Middle and Back Office, as well as related functions such as Finance, Compliance. On top of that, FM Production Management is responsible for trading floor infrastructure, design and delivery of infrastructure demands from FM CIO, while maintaining Audit/Regulatory commitment at highest standard. Processes We are looking for a candidate for providing application support for the bank’s strategic ecommerce FX platform who can work with business and meet their (trading and sales) expectations. The candidate should have prior front office experience supporting similar applications and have strong technical and communication skills. The candidate should be adept in prioritizing and judging the nature of the issues and be able to context switch between issues and address and resolve them. People and Talent Flexible attitude to working across teams, taking on new projects and getting involved in projects outside BAU is essential. Risk Management The ability to interpret the Group’s financial information, identify key issues based on this information and put in place appropriate controls and measures. Regulatory and Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Key Stakeholders Revenue Apps Leads, Development and Infrastructure teams, FM Sales and Trading Desk, Client Services Team. Our Ideal Candidate ITRS / Geneos Monitoring Linux MYSQL ELK Stack Git / BitBucket ControlM Grafana / Kibana Openshift Container Platform Shell Scripting Demonstrated competence / knowledge of Unix / Linux. Configuration management and deployment tooling (ideally Ansible) Docker RDMBS Python, Django, HTML5, CSS and JavaScript About Standard Chartered We're an international bank, nimble enough to act, big enough