Senior Manager, Data and Analytics

Role Responsibilities

The BI SRE Senior Manager will be responsible for Tools SRE on-premises & on-cloud with good technical knowledge on big data and Tools. Good exposure in problem solving & stakeholder management skills. This role will report into the Head of BI Tools, AI/ML Engineering.

Regulatory & Business Conduct
• Display exemplary conduct and live by the Group's Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead to achieve the outcomes set out in the Bank's Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] *
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders
• Global

Other Responsibilities
• Strong Technical server administration & performance tuning skills in Microsoft Power BI & other BI Tools like MicroStrategy, Tableau etc.
• Good exposure to migration from MSTR & Tableau to Microsoft Power BI.
• Good knowledge on features / capabilities in Power BI, MSTR, Tableau.
• Serve as a technical SRE for BI Reporting Tools. Work with Tools Technical support to resolve issues requiring vendor assistance.
• Govern the BI environment and continuously optimize the environment via governing settings, security settings, and other mechanisms.
• Tools SRE stabilization from FTE, automation, tool usability perspective.
• Upgrade of tools to latest version for maximum business impact - SRE Support, Zero Downtime, at least 1 ADAR initiative per quarter in each tool.
• Tools on cloud - SRE Support, Zero Downtime, at least 1 ADAR initiative per quarter in each tool.
• Power BI adoption at pace for business - SRE Support, Zero Downtime, at least 1 ADAR initiative per quarter in each tool.
• FTE Rationalization through Automation, SRE Savings on Tools - SRE Support, Zero Downtime, at least 1 ADAR initiative per quarter in each tool.
• Rationalization tools Recovery and chargeability model - SRE Support, Zero Downtime, at least 1 ADAR initiative per quarter in each tool.
• AI/ML - SRE Setup & Support, Zero Downtime, at least 1 ADAR initiative per quarter in each tool.
• Build Tools Stabilisation, monitoring across all components & Resilience, Zero Downtime, zero manual activities, Chat Bot implementation to reduce L1/L2 by at least 50%.
• Tools Usability Tracking & Reporting.
• Merge SRE support for Tools across clusters.