Senior Manager
Published date: 2026/11/08
- Location: Mumbai, Maharashtra, India
Process: Unistore
Reports to: AVP/VP
Minimum Experience: 15 yrs
Maximum Experience: 20 yrs
Job Description:
• 15+ Years of experience in BPO/contact center operations
• Candidate who’s forthcoming, proactive with exceptional operations management skill.
• Ecommerce Retail experience is a plus, experience specifically managing business processes for Amazon, AMEX or Citibank brands would be a great addition
• Should have experience managing 150 – 200+ FTEs, in a Senior Manager/Acting Senior Manager capacity
• Candidates with CX improvement/process excellence initiatives done through COPC or Six Sigma methodologies are a must.
• COPC certification is an added advantage.
• Location – Kasar (Thane)
Department: Operations
Project Location(s): Mumbai
Education: Any Graduate,
MBA Preferred
Apply here
Looking to win customer experience game ?
get in touch
Reports to: AVP/VP
Minimum Experience: 15 yrs
Maximum Experience: 20 yrs
Job Description:
• 15+ Years of experience in BPO/contact center operations
• Candidate who’s forthcoming, proactive with exceptional operations management skill.
• Ecommerce Retail experience is a plus, experience specifically managing business processes for Amazon, AMEX or Citibank brands would be a great addition
• Should have experience managing 150 – 200+ FTEs, in a Senior Manager/Acting Senior Manager capacity
• Candidates with CX improvement/process excellence initiatives done through COPC or Six Sigma methodologies are a must.
• COPC certification is an added advantage.
• Location – Kasar (Thane)
Department: Operations
Project Location(s): Mumbai
Education: Any Graduate,
MBA Preferred
Apply here
Looking to win customer experience game ?
get in touch
0 page views
Related listings
-
Business Development ExecutiveAdmin ExecutiveJob details Job Type Regular / Permanent Full Job Description Job Details Job Title Business Development Executive Country INDIA Region Maharashtra City Navi Mumbai Industry Information Technology and Services Salary 0 - 0 Department SALES & MARK...2026/11/08
-
Front Office ExecutiveAdmin ExecutiveWHAT YOU'LL DO • Being the mirror of the organization and behave in a very professional manner, in line with BCG values. • Be the first point of contact at BCG and meet and greet the business clients and staff. • Differentiating the incoming walk-ins...2026/11/08
-
Admin ExecutiveAdmin ExecutiveAssisting the students with the application process of universities in the USA, UK, Australia, New Zealand, Canada, Switzerland etc. • Submitting the application to overseas universities and maintaining records thereof • Sending follow-ups to the Uni...2026/11/08