Salesforce Marketing Cloud Consultant

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As a Salesforce Marketing Cloud Consultant, you will be required to identify business needs and design elegant technical and functional solutions. Configure platforms to meet technical requirements that adhere to best practices including Subscriber Segmentation, Content, Journeys, Automation, Landing Pages/Cloud Pages, and general platform administration.

What you'll do:
• Become a trusted advisor to our clients and facilitate ongoing communications and guiding efforts to manage and exceed client expectations.
• Manage client expectations by identifying and communicating risks and trade-offs.
• Gather and document client requirements, providing different solution options as needed.
• Translate requirements into actionable work items.
• Provide configuration support, from design through testing and deployment, often working with other members of the team.
• Launch A/B tests, analyze results and identify opportunities to improve campaign performance.
• Articulate Horizontal Digital Salesforce practice capabilities, offerings and value propositions.
• Contributes to practice thought leadership and offerings.

Who you are:
• Professional, concise, and practical written/verbal communication skills
• Collaborator and a critical thinker with the seamless ability to lead workshops, develop polished client-facing deliverables, and interface with cross-functional teams, client, and executive stakeholders, to drive business objectives
• Self-starter who anticipates and comprehensively completes project assignments while still remembering the details
• Strong analytical skills, including a thorough understanding of how to interpret the client's overall business objectives, translating them to foundational strategies and achievable roadmaps
• Ability to prioritize a dynamic workload while being flexible and adjusting to shifting client needs
• Contributes effectively towards competency development efforts and business development activities

What you bring:
• 5+ years of client-facing consulting/professional services experience.
• 3+ years of experience designing and implementing Salesforce solutions with an emphasis on Marketing Cloud .
• Solid stakeholder management and communication skills, and the ability to articulate transformation journeys and outcomes.
• Demonstrated success working in a collaborative environment to design a scalable solution to meet client business needs and participate in system configuration.
• Salesforce certification(s) and overall understanding of capabilities of products, specifically Marketing Cloud .
• Bachelor's degree preferred