RB CollectionArea Collection Manager Secured Products

About Retail Lending:The Retail Lending department focuses on the lending business of the bank by offering various loan products like home loans, car loans, and personal loans among others. They also offer working capital loans and business loans for small businesses and is also responsible for the rural lending business of the bankAbout the Role:The Area Collections Manager handles multiple centers which handle the Risk-60 portfolio for loans. The Area Collections Manager ensures NPA resolution and manages the portfolio as per the existing process. The Area Collections Manager also ensures compliance with the audit procedures of the bank Key Responsibilities Ensure maximum release from the NPA pool by achieving the required resolution target as per the business requirementEnsure minimum addition to the NPA pool by keeping the portfolio in check by maintaining the delinquency levelManage the team of Bucket Managers and ensure achievement of the monthly resolution targetsEnsure adherence to the set process and audit requirements in placeEnsure minimum forward flow from the bucketsCreate a performance oriented environment leading to high employee motivation and productivityEnsure that all staff are adequately trained on the products of the bank, processes and various policies of the bank Qualifications:Optimal qualification for success on the job is: Graduation/ Post-Graduation from a recognized instituteMin 5 years of relevant experience in NBFC/ Banking industry Role Proficiencies:For successful execution of the job, the candidate should possess the following: Knowledge and understanding of collections and market dynamicsKnowledge of regulatory guidelines and normsGood communication (both verbal and written) skill in both English and the local languageAbility to manage complex client situationsAbility to manage risk and uncertainty for self and team within a dynamic priority-setting environmentAbility to handle pressure and meet deadlines