Operational Risk Management
Published date: 2026/11/08
- Location: Mumbai, Maharashtra, India
Business Function
Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Banks operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Job Purpose
• Independent team of SWIFT Ops who manages the end to end Inward and Outward SWIFTS received/sent for the entire bank including the various reporting.
• MO ( Middle office operations ) who manages the entire ARP/PRC trade related activities for India
• SPOC for India to address and respond to all IBG related ED and regulatory letters/queries emails etc.
Key Responsibilities
• E2E swift related activities. This includes reporting, inward and outward SWIFTS tracker management, authorisation of any manual SWIFTS, reconciliation, messages in repair etc
• MO ops team SPOC for India.
• Joint SPOC for India to address and respond to all IBG related ED and regulatory letters/queries emails etc.
• Other miscellaneous submissions to region
Requirements
• Can have some knowledge of various Trade Products
• Should have strong analytical & interpersonal skills and should be able to manage the BAU
• Be capable of ensuring smooth transition without impacting customer deliverables, to manage processes and metrics on a day to day basis,
• Capability to identify areas of risk and ensure proper mitigates and controls are put in place.
Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Banks operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Job Purpose
• Independent team of SWIFT Ops who manages the end to end Inward and Outward SWIFTS received/sent for the entire bank including the various reporting.
• MO ( Middle office operations ) who manages the entire ARP/PRC trade related activities for India
• SPOC for India to address and respond to all IBG related ED and regulatory letters/queries emails etc.
Key Responsibilities
• E2E swift related activities. This includes reporting, inward and outward SWIFTS tracker management, authorisation of any manual SWIFTS, reconciliation, messages in repair etc
• MO ops team SPOC for India.
• Joint SPOC for India to address and respond to all IBG related ED and regulatory letters/queries emails etc.
• Other miscellaneous submissions to region
Requirements
• Can have some knowledge of various Trade Products
• Should have strong analytical & interpersonal skills and should be able to manage the BAU
• Be capable of ensuring smooth transition without impacting customer deliverables, to manage processes and metrics on a day to day basis,
• Capability to identify areas of risk and ensure proper mitigates and controls are put in place.
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