Loyalty Sales Consultant upto 23k
Published date: 2024/01/10
- Location: Mumbai, Maharashtra, India
Internal
• Interaction with admin in Mumbai for sales processing.
• Interaction with T&C for T&C related queries & grievances.
• Interaction with Regional manager/Assistant Manager/ Assistant Manager Training for program queries.
External
• Interaction with customers for sales, renewal and courtesy calling.
Lead Generation
• Acquire personal Leads to complete Sales calling
• Perform Lead generation calls daily
Selling
• Use various leads sources provided to generate phone sales
• Follow Sales script for each call- AIDA methodology
• Obtain referrals as part of each sales call
• Actively celebrate daily new sales within team
• Courtesy call new sales within 8 months and 11 months calls – as directed
Renewal (If applicable)
• Follow renewal script for renewal calls
• Obtain referrals as part of renewal call
• Updating renewal member information on renewal sales form
• Maintain renewal statistics for every renewal call
• Contact renewals as per Renewal policy
Administration
• Document sales at the end of the call
• Place all sales documents in the allocated area for Administration officer
5th Other Functions
• Cash pick ups or any member interaction as and when advised by the Hyderabad office
• Participate in team projects.
• Adhere to all Accor Advantage Plus T&C and sales policies as outlined in your People Plus, Training Manual and Renewal Manual
• Interaction with admin in Mumbai for sales processing.
• Interaction with T&C for T&C related queries & grievances.
• Interaction with Regional manager/Assistant Manager/ Assistant Manager Training for program queries.
External
• Interaction with customers for sales, renewal and courtesy calling.
Lead Generation
• Acquire personal Leads to complete Sales calling
• Perform Lead generation calls daily
Selling
• Use various leads sources provided to generate phone sales
• Follow Sales script for each call- AIDA methodology
• Obtain referrals as part of each sales call
• Actively celebrate daily new sales within team
• Courtesy call new sales within 8 months and 11 months calls – as directed
Renewal (If applicable)
• Follow renewal script for renewal calls
• Obtain referrals as part of renewal call
• Updating renewal member information on renewal sales form
• Maintain renewal statistics for every renewal call
• Contact renewals as per Renewal policy
Administration
• Document sales at the end of the call
• Place all sales documents in the allocated area for Administration officer
5th Other Functions
• Cash pick ups or any member interaction as and when advised by the Hyderabad office
• Participate in team projects.
• Adhere to all Accor Advantage Plus T&C and sales policies as outlined in your People Plus, Training Manual and Renewal Manual
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