Key Account Manager

upGrad Work Better

COMPANY PROFILE

Work Better is India’s No.1 Soft Skills Training, Sales Training & Leadership

Training company. We help people and companies become more effective & productive at their work. We do this through our Result Focused Learning approach encompassing a wide array of

classroom & virtual learning solutions.

ROLES & RESPONSIBILITIES

· Responsible for revenue generation by capitalizing on strong relationships built with existing client accounts.

· Achieve monthly, quarterly and yearly sales revenue quota

basis thorough planning and aggressive execution.

· Establish strong, long-term client relationships and become a consultant for all elearning / digital learning needs within the client organization.

· Own the entire growth cycle from Identifying, qualifying & developing leads to negotiating and closing opportunities involving multiple stakeholders both internal & external.

· Actively look at opportunities to position our products to our existing clients by mapping with their learning needs

· Research, map, develop and nurture strong relationships at multiple levels within your accounts.

· Be the voice of customers by updating product leaders on key gaps against client asks.

· Monitor sales performance metrics.

· Mastering the art of upselling, cross-selling and referral generation in the course of business.

· Networking in the industry and keeping track of current trends, market position and business environment.

· Contribute to the overall achievement of the team's revenue and non–revenue targets.

· Prepare monthly, quarterly and annual reports and forecasts.

EXPERTISE REQUIRED

1) Proven work experience as a Strategic account manager or Key account manager in B2B sales for eLearning, Animation / Digital learning.

2) Proven work experience of handling a certain quantum of sales quota and meeting targets consistently.

3) Ability to establish strong relationships and network effectively.

4) Experience in structuring large deals and successfully negotiating with senior leaders of an organization (CXOs, CHROs, L&D Heads, L&D Managers andBusiness Heads).

5) Preferably brings along existing business connects & customer relationships.

6) Hands on experience with CRM software and Account management systems.

7) Strong negotiation skills with a problem-solving attitude

8) Strong Internet research skills with excellent PC literacy [google sheets, doc, slides, PowerPoint