Information Technology Administrator

You are passionate about all things wellbeing, driven by new challenges and excited about the idea of joining a team in the mental health field. Does that sound like you? Then read on!

We’re on the lookout for a IT Administrator to join our amazing team as we expand to new markets and territories.

We’re a growing company breaking new moulds and exploring new horizons, and we’re looking for passionate, driven individuals to join us for the ride!

Your main tasks:
• Monitor and maintain networks and servers
• Document processes, as well as backing up and archiving data
• Develop data retrieval and recovery procedures
• Design and implement efficient end-user feedback and error reporting systems
• Ability to provide IT Desktop support remotely to all users within the organisation when necessary
• Provide IT support to the Tech department as required
• Keep up to date with advancements and best practices in IT administration
• Troubleshoot problems with systems and programs

What you’ll need to succeed:
• At least 5+ years of experience in a similar role
• Extensive experience with IT systems, networks, and related technologies
• Bachelor’s degree in Computer Science, Information Technology, Information Systems, or similar
• Professional qualifications in Microsoft, Oracle, Cisco, or similar
• Working experience of Microsoft Azure environment
• Experience in sharepoint administration
• Experience in administering and troubleshooting Microsoft 365 products and services
• Experience in Exchange Admin centre
• MDM and MAM knowledge is advantageous
• Solid knowledge of best practices in IT administration and system security
• Solid experience of working on projects and managing your time in a remote environment
• Strong communication and conceptual thinking
• Analytical, problem-solving, and strategic thinking skills
• Strong aptitude for financial planning and mathematical literacy
• Can manage workload with definitive timelines
• Have a strong work ethic and an eagerness to learn

What we would offer you:
• Full-time remote work: Work from the comfort of your home, a cafe, a co-working space, or live out a full-on digital nomad lifestyle around the world - whatever tickles your fancy!
• PTO: 33 days of annual leave (including public holidays), along with your birthday off.
• Growth and development: From day one, our investment in your learning, development, and career progression is a top priority. And with the rate we are growing at, there are plenty of long-term career opportunities where talent is identified. Take 5 fully paid L&D days on us!
• A team that feels like family: You'll be joining a fun, supportive team that prioritises high autonomy, collaboration, and authenticity above all else. We also host regular team socials and events monthly!
• Culture & engagement: Our approach to culture encourages transparency, ownership and honesty. We have no room for toxicity, bureaucracy, micro-management and BS here at Plumm.
• Wellbeing: In addition to a subscription to all of Plumm's services, you are entitled to paid mental health and sick days. Being in the mental health space, your wellbeing comes first.
• Employee share options!

Remuneration : Up to 60,000 INR per month (720,000 per annum)

About Plumm

Plumm is one of the UK's leading workplace mental wellbeing platforms, connecting employees with 200+ accredited therapists and specialised coaches globally.

We are committed to diversity and equality at every level, and are proud to have brought together an incredibly talented international team of 50+ from 7 countries, speaking 20 languages so far! As an Equal Opportunity Employer, we ensure that at all stages of our hiring process, your education level, background, race, religion, colour, sex, age, sexual orientation, national origin, or disability will not affect your chances for selection