HR Intern
Published date: 2024/01/10
- Location: Kochi, Kerala, India
Career Opportunities:
Production support analyst Designation
• Production Support Engineer As a Support Engineer your role includes supportive tasks for applications.
You can also take part in testing and development projects.
All in all the job description will be shaped by your knowledge and interests, so this job can be the dream job for you, as soon as you know how platform works and you enjoy problem-solving.
Job duties Troubleshooting and resolving technical issues Management and monitoring of production systems Working directly with client technical contacts Working closely with product development to escalate defects or issues Other ad hoc duties as assigned
We are looking for 1+ years experience in Windows/SQL systems Great decision making and problem-solving abilities Ticketing tools like Jira Experience working in a 24*7 support environment and co-located teams across the world Experience in production system monitoring/management (example:
Elastic stack, Ansible) is seen as an advantage.
Good communication and experience to do the basic triage over a call or any other support channels is the key.
ITIL certification (plus to have
Production support analyst Designation
• Production Support Engineer As a Support Engineer your role includes supportive tasks for applications.
You can also take part in testing and development projects.
All in all the job description will be shaped by your knowledge and interests, so this job can be the dream job for you, as soon as you know how platform works and you enjoy problem-solving.
Job duties Troubleshooting and resolving technical issues Management and monitoring of production systems Working directly with client technical contacts Working closely with product development to escalate defects or issues Other ad hoc duties as assigned
We are looking for 1+ years experience in Windows/SQL systems Great decision making and problem-solving abilities Ticketing tools like Jira Experience working in a 24*7 support environment and co-located teams across the world Experience in production system monitoring/management (example:
Elastic stack, Ansible) is seen as an advantage.
Good communication and experience to do the basic triage over a call or any other support channels is the key.
ITIL certification (plus to have
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