Travel Consultant

We are now on the lookout for an employee who will be responsible for a Travel Consultant based in Cochin, Kerala who can help us to continue providing our best services to our customers.

As part of the Travel Consultant Team, you will

· Build expertise in planning customized itineraries for multiple travel destinations, properties, attractions and travel packages around Kerala and India.

· Provide high experience to In-bound customers and expand marketing to out-bound (foreign travelers) clients.

· Provide Information & notification provided to the customer in case of cancellation, delay and early schedule.

· Meet and possible exceed monthly Target for booking conversion.

· Focus on 100% Customer Satisfaction, and ensure loyalty and create repeat customers.

· Conduct market research to determine the requirements for the customers' needs.

· Effective organizational skills to manage all stages of the booking cycle quoting new customers

· Deliver excellent customer service on responding to customer enquiries promptly providing customer with descriptive and persuasive covering emails and itineraries

· Being aware of customer experience and facilitating good feedback.

Key Skills Required:
• 2 to 3 years of work experience in holiday and travel industry, any sale of service (not limiting to insurance company)
• Languages: the more known the better, but specifically be well versed with English, Hindi and Malayalam
• Soft Skills required: Communication, Marketing and Salesmen ship.
• Be Organised and understanding the workings of a GDS.
• Ability to ask open-ended questions and uncover information
• Outgoing with the ability to talk to other companies and clients, and meet different people and get in different leads

What's in it for you?
• Best combination of Salary
• Attractive incentives
• Valuable work experience
• Deep insights into the travel industry and how the entire system operates.
• Great learning and networking opportunity
• Greater flexibility and learning curve for your activities
• Working hand in hand with the CEO himself and be a part of the vision
• Fun work culture and being a part and a driver of rapid growth
• Exercising ‘Creativity without any fear’ in an environment that allows you to work as per your working style.

Benefits:
• Cell phone reimbursement
• Commuter assistance

Schedule:
• Day shift

Supplemental pay types:
• Commission pay

Ability to commute/relocate:
• Aluva - 683101, Kerala: Reliably commute or planning to relocate before starting work (Required)

Education:
• Bachelor's (Preferred)

Experience:
• total work: 4 years (Preferred)