HO Product Support-CMS-HO
Published date: 2026/11/09
- Location: Mumbai, Maharashtra, Mumbai, Maharashtra, India
Job Description
Job Profile
Team Leader - Sales Support Team is expected to help internal as well as external customers in understanding, structuring & execution of Cash Management. He/she has to support all the verticals for following products with help of team of support members.
• Collections Solutions viz. Physical Collections, Electronic Collections, IMPS Electronic Collections, OTC, Payment Gateway, NACH, AllPay etc.
• Payment Solution viz. Physical Payments, Electronic Payments, Dividend Mandates, IMPS etc.
• Escrow Business, Digital Lending, Nodal etc.
Job Role
• PAN India Interaction with potential customers/branches to understand the technical requirement for system integration for TBG products / services i.e. CMS with focus on Commercial & Consumer Bank clients thru phone/online mechanism
• Train & enable Branch Banking Teams to sell the Cash Management Products thru online channels
• Run the different education/knowledge series campaigns to create awareness on CMS products
• Support Consumer & Commercial Bank channel for product & documentation related queries.
• Interact with IT team / vendor, prepare requirement documents, co-ordinate customization in our system, perform UAT and give sign offs for implementation.
• Understand specific MIS requirement of the customers and create reports accordingly.
• Remotely enable the branches to structure the CMS deals
• Arrange to prepare the MIS, MIS analysis & push the channel for productivity
• Structure the transaction, and assist the team in formulating transaction pricing to ensure revenue commensurate with risks and administrative efforts
• Ensure desired penetration of the product in the market by the relationship team by providing marketing support, visibility campaigns and brand presence
Job Profile
Team Leader - Sales Support Team is expected to help internal as well as external customers in understanding, structuring & execution of Cash Management. He/she has to support all the verticals for following products with help of team of support members.
• Collections Solutions viz. Physical Collections, Electronic Collections, IMPS Electronic Collections, OTC, Payment Gateway, NACH, AllPay etc.
• Payment Solution viz. Physical Payments, Electronic Payments, Dividend Mandates, IMPS etc.
• Escrow Business, Digital Lending, Nodal etc.
Job Role
• PAN India Interaction with potential customers/branches to understand the technical requirement for system integration for TBG products / services i.e. CMS with focus on Commercial & Consumer Bank clients thru phone/online mechanism
• Train & enable Branch Banking Teams to sell the Cash Management Products thru online channels
• Run the different education/knowledge series campaigns to create awareness on CMS products
• Support Consumer & Commercial Bank channel for product & documentation related queries.
• Interact with IT team / vendor, prepare requirement documents, co-ordinate customization in our system, perform UAT and give sign offs for implementation.
• Understand specific MIS requirement of the customers and create reports accordingly.
• Remotely enable the branches to structure the CMS deals
• Arrange to prepare the MIS, MIS analysis & push the channel for productivity
• Structure the transaction, and assist the team in formulating transaction pricing to ensure revenue commensurate with risks and administrative efforts
• Ensure desired penetration of the product in the market by the relationship team by providing marketing support, visibility campaigns and brand presence
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