hiring for top company/bpo
Published date: 2024/01/10
- Location: Maharashtra, Pune, India
Job Role & responsibilities :
• Candidate Should Have Descent Communication Skills
> Candidate Should Have Basic Computer Knowledge
> Candidate Should Have Inclination Towards Customer Service
> Candidate Should Have Customer Centric Approach
> Candidate Must be Willing To Work In 24x7 Shifts
>Escalates tickets which have not been resolved by SD, in accordance with Customer escalation procedures
>Provides status and updates on tickets to authorized users
>Reopens Ticket / Creates new ticket to follow up if the user indicates that the inquiry was not resolved to their satisfaction
>Makes recommendations for updates to the KB database
>Adherence to policies and procedures, closure of open calls after resolution.Â
Eligibility :
1.) Candidates having Any Graduation & minimum 1 year experience in relevant profile.
2.) Okay with US shifts
3.) Expertise in communication skills
4.) Able to relocate when office resumes.
Perks & Benefits:
-PF: : Both side Cabs (As Per Company Policy and Process) :: Other Benefits
Drop Your updated CV @[HIDDEN TEXT]ÂOR@Priyanka HR 9667678362 Call/WhatsApp
Thanks & Regards
• Candidate Should Have Descent Communication Skills
> Candidate Should Have Basic Computer Knowledge
> Candidate Should Have Inclination Towards Customer Service
> Candidate Should Have Customer Centric Approach
> Candidate Must be Willing To Work In 24x7 Shifts
>Escalates tickets which have not been resolved by SD, in accordance with Customer escalation procedures
>Provides status and updates on tickets to authorized users
>Reopens Ticket / Creates new ticket to follow up if the user indicates that the inquiry was not resolved to their satisfaction
>Makes recommendations for updates to the KB database
>Adherence to policies and procedures, closure of open calls after resolution.Â
Eligibility :
1.) Candidates having Any Graduation & minimum 1 year experience in relevant profile.
2.) Okay with US shifts
3.) Expertise in communication skills
4.) Able to relocate when office resumes.
Perks & Benefits:
-PF: : Both side Cabs (As Per Company Policy and Process) :: Other Benefits
Drop Your updated CV @[HIDDEN TEXT]ÂOR@Priyanka HR 9667678362 Call/WhatsApp
Thanks & Regards
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