Executive - Operation
Published date: 2024/01/10
- Location: Delhi, Delhi, India
Supervision of Operations
• Organise appropriate shifts and manning levels to meet business requirements.
• Ensure inbound stock are recovered, “break bulked”, inspected and recieve in the quickest, most efficient manner possible.
• Manage despatch of outbound shipments from country operations to ensure timely departure.
• Ensure accurate sorting and optimum loading of all inbound & outbound shipments.
• Monitor ground handler and warehouse provider performance and complete all necessary reports. Adherence to customer’s SOP
• Ensure that the SOPs are being followed and adhered to by warehouse.
• Ensure SLA are met and actions to be taken to ensure all KPIs are met as agreed
Customers
• Maintain good working relationships, Co-ordination, discussion and communication Country Operations Manager
• Assist to meet performance targets
• Together with senior managers participate in problem solving and trouble shoot process improvement process Vender (warehouse provider, suppliers)
• Ensure all service provided meet DHL’s requirement Ground handling
• Ensure hand over processes of inbound stock and paperwork are normally operated Area Operations staff at all levels
• Daily working process review, discussion
• People management Safely and Quality Assurance
• Ensure safe working practices and environment within the shift.
• Participate in DESC quality policy and initiatives e.g. ISO accreditation
• Organise appropriate shifts and manning levels to meet business requirements.
• Ensure inbound stock are recovered, “break bulked”, inspected and recieve in the quickest, most efficient manner possible.
• Manage despatch of outbound shipments from country operations to ensure timely departure.
• Ensure accurate sorting and optimum loading of all inbound & outbound shipments.
• Monitor ground handler and warehouse provider performance and complete all necessary reports. Adherence to customer’s SOP
• Ensure that the SOPs are being followed and adhered to by warehouse.
• Ensure SLA are met and actions to be taken to ensure all KPIs are met as agreed
Customers
• Maintain good working relationships, Co-ordination, discussion and communication Country Operations Manager
• Assist to meet performance targets
• Together with senior managers participate in problem solving and trouble shoot process improvement process Vender (warehouse provider, suppliers)
• Ensure all service provided meet DHL’s requirement Ground handling
• Ensure hand over processes of inbound stock and paperwork are normally operated Area Operations staff at all levels
• Daily working process review, discussion
• People management Safely and Quality Assurance
• Ensure safe working practices and environment within the shift.
• Participate in DESC quality policy and initiatives e.g. ISO accreditation
0 page views
Related listings
-
Associate - OperationsOperations ExecutiveAssist with challenging user requests or issue escalations as needed Be the primary point of contact and build long-term relationships with user Collaborate with the Operations team to maintain a healthy delivery pipeline and ensure timely delivery o...2026/11/09
-
Operations ExecutiveOperations ExecutiveProcessing online customer orders Attending customer phone calls Handling and replying to client emails Calling customers for consultation and feedback Updating daily sales sheet, preparing bi monthly reports etc. Document printouts, scanning forms a...2026/11/09
-
Operations ExecutiveOperations ExecutiveJob Summary - We are looking for energetic graduates with a good personality for back office operations and customer care. Responsibilities and Duties - Processing online customer orders - Attending customer phone calls - Document printouts, scanning...2026/11/09