Associate - Operations
Published date: 2024/01/10
- Location: New Delhi, Delhi, India
Assist with challenging user requests or issue escalations as needed
Be the primary point of contact and build long-term relationships with user
Collaborate with the Operations team to maintain a healthy delivery pipeline and ensure timely delivery of client requirements within the agreed SLA
Cooperate with different departments to improve business operations
Communicate with the team to develop strategic operations goals
Make recommendations for business performance improvement
Monitor website performance and recommend ways to improve the user journey on the website
Liaise between the user and internal teams, interact and coordinate with all departments working on the same account
Receive and respond to approval and notifications
Resolve any issues faced by the users, ensure redressal for complaints within the shortest span of time
Update user through email, phone and online presentations
Requirement:
Ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level
Be the primary point of contact and build long-term relationships with user
Collaborate with the Operations team to maintain a healthy delivery pipeline and ensure timely delivery of client requirements within the agreed SLA
Cooperate with different departments to improve business operations
Communicate with the team to develop strategic operations goals
Make recommendations for business performance improvement
Monitor website performance and recommend ways to improve the user journey on the website
Liaise between the user and internal teams, interact and coordinate with all departments working on the same account
Receive and respond to approval and notifications
Resolve any issues faced by the users, ensure redressal for complaints within the shortest span of time
Update user through email, phone and online presentations
Requirement:
Ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level
0 page views
Related listings
-
SEO ExecutiveOperations ExecutiveAccountability: - SEO campaign Branding Strategies PPC campaign Social media planning Call Generation for Tech support PBN and Content marketing Social Media Optimization and Marketing ( SMO & SMM ) Blog Marketing Directory Submission Article Sub...2026/11/09
-
Senior Executive- Ad Operations (Affiliate)Operations ExecutiveJOB DESCRIPTION Job Title: Sr Executive - Ad Operations, Oplifi Location: Gurugram, India Role: Full-Time Reporting to: Business Head - Affiliate SCOPE OF WORK Oplifi is a digital amplification agency headquartered in Singapore. We see ourselves as a...2026/11/09
-
Banking & Operations ExecutiveOperations ExecutiveRequired Male & Female candidate to assit the banking department. He/She must know about - 1 - Banking Experience/Knowledge 2 - Basic Accounting 3 - MS Office Candidate must be from Commerce Background and graduate into the same stream. Any Diplo...2026/11/09