Director of Training
Published date: 2024/01/10
- Location: Pune, Maharashtra, India
Responsibilities Strategy Development: Design and oversee the company's sales training strategy & to ensure that sales teams have the requisite skills to achieve their goals. Program Development: Create, refine, and manage comprehensive sales training & programs, both for new hires and for ongoing training of the existing sales team. Training Delivery: Facilitate sales training sessions, both in person and through e- learning platforms, ensuring high engagement and retention. Training Needs Analysis: Regularly evaluate sales team performance to identify gaps in knowledge or skills and develop training initiatives to address them. Content Creation: Develop training materials, including manuals, course content, workbooks, and multimedia visual aids. Sales Collaboration: Work closely with the sales management team to understand their challenges and needs, ensuring alignment between training and business objectives. Feedback Loop: Implement mechanisms to collect feedback on training programs to continuously improve content and delivery methods. Metrics and Analytics: Implement and track key performance metrics to evaluate the effectiveness of sales training initiatives and their ROI. Technology Integration: Leverage modern training tools and software to enhance training delivery and tracking. Budget Management: Oversee the sales training budget, ensuring that resources are used efficiently. Skills required: Bachelor's degree in Business, Sales, or a related field. Master’s degree or relevant certifications is a plus. A minimum of 3-5 years experience in sales, preferable in both B2B and B2C environment. Minimum 5-7 years of experience in sales training (both B2B and B2C) and development is essential. Proficiency with sales training software, Customer Relationship Management (CRM) systems, and Learning Management Systems (LMS). Excellent presentation and facilitation skills. Strong knowledge of training methodologies, tools, and best practices. Ability to design and implement e-learning and blended learning solutions. Strong interpersonal and communication skills. Proven ability to lead, inspire, and mentor individuals and teams. Ability to analyse sales data and derive insights for training enhancements. Excellent organisational and project management skills
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