Direct Banking Team-DIRECT BANKING-Direct Channels

Published date: 2026/11/09
  • Location: New Delhi, Delhi, India
Job Description

Job Role :
• Conduct monthly physical verification of cash in allocated ATMs & Vendor vaults
• Ensure allocated ATMs/ elobbies site hygiene – Physically inspect such sites hygiene on monthly basis & ensure rectification of identified issues through CREM Team
• Maintain ATM/Other Automated Touch Points Uptime through Managed Service Providers in liaison with related various internal stake holders (IT/ CREM/ Currency Chest/ RL/ CBRL Branches etc.)
• Coordination with self-servicing branches for ATM related issue resolution
• Identify local external as well as internal factors having impact on Automated Touch Points transactions & take corrective measures
• Facilitate various – ATM & site related analysis on need basis
• Ability to undertake field as well as desk assignments
• Coordination with Network & Switch team for issue resolution
• Coordination with Vendors Cash Team for regular cash loading and EOD

Job Requirements :
• Basic excel knowledge
• Two wheeler is must as it involves extensive field visits

Personality Traits:
• Good communication skills
• People networking expertise
• Time Management and multi-tasking ability
Company Name: Kotak Mahindra Bank

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