Digital Payments

Position Title : Digital Payments - Senior Product Manager

Business Group : Digital Channels

About the Role:

ICICI bank is the market leader in digital banking with state of the art solutions in Mobile Banking, Wallets, Internet Banking, UPI, Neo Banking etc. Our Mission is to build and operate the best in class digital banking solutions and customer experience and to make this ICICI Bank the most preferred choice for customers who bank with us.

Job Roles & Responsibilities:
• Candidate is expected to have hands on experience in digital product management or lending business or liability products
• Continuous improvement in user onboarding experience for digital banking solutions and consuming APIs available on Bank API Portal.
• Streamline back-end processes to bring efficiency.
• To work on product maintenance activities to ensure minimum customer issues and maximum value generation for the bank & customer
• Proficiency in project management skills and should be able to deal with multiple functional teams such as Legal, Compliance, Marketing, Alliance, Brand teams etc.
• Multi - tasking and logical prioritization for timelines compliance
• Active coordination with technology team of Merchants and Bank
• Vendor engagement, onboarding and active value addition in processes
• Regular engagement with stakeholders across technology, partners
• Should have Detailed understanding in the Industry, new trends in business, developments in ecosystem

Key Required skills:
• Focus on generating new ideas and innovative product approaches
• Strong analytical and quantitative abilities
• Excellent project management skills - ability to manage multiple projects at once
• Effective verbal and written communication skills, with ability to influence others
• Understanding of technology & Passion for digital banking
• Numbers driven

Experience: Minimum 6 years – 10 years, preferably in digital products/ marketing/ product management/ platform management etc. Experience is preferred in banking, NBFC, fin tech

Educational Background: Post graduate / MBA /Engineer from a premium institute