Customer Support Representative (KPO/BPO) - IDO-103
Published date: 2024/01/10
- Location: Rajasthan , Udaipur , India
Job Description
Candidates required with good communication & convincing skills in English & knowledge of E-mail & MS-Excel.
Responsibilities
Contact potential or existing customers to inform them about a product or service using scripts.
Answer questions about products or the company.
Ask questions to understand customer requirements and close sales.
Direct prospects to the field sales team when needed.
Enter and update customer information in the database.
Take and process orders in an accurate manner.
Handle grievances to preserve the companys reputation.
Keep records of calls and sales and note useful information
Education/Experience
Male/Married Female Only
Experience Fresher or above
Age: Must be between 23 - 32 years
Regards,
Team HR
Candidates required with good communication & convincing skills in English & knowledge of E-mail & MS-Excel.
Responsibilities
Contact potential or existing customers to inform them about a product or service using scripts.
Answer questions about products or the company.
Ask questions to understand customer requirements and close sales.
Direct prospects to the field sales team when needed.
Enter and update customer information in the database.
Take and process orders in an accurate manner.
Handle grievances to preserve the companys reputation.
Keep records of calls and sales and note useful information
Education/Experience
Male/Married Female Only
Experience Fresher or above
Age: Must be between 23 - 32 years
Regards,
Team HR
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