Quality Analyst (BPO Industry)
Published date: 2024/01/10
- Location: Rajasthan, Udaipur, India
Skill Sets RequiredFunctional Skills Required-
The candidate should have knowledge regarding quality matrix management, client and
people management, work on compliance projects and should understand basic quality
parameters and fraud related aspects.
The candidate needs to have an understanding of working on customer experience
perspective and setting us process check from service and revenue assurance perspective.
Quality Tools knowledge will be added advantage.
The candidate should have hands-on knowledge of MS Office (Excel, Word, PowerPoint).
Behavioral Skills Required-
Professional behavior is expected
Withstanding Pressure
Interpersonal Effectiveness
Timely Decision Making
Dealing with Ambiguity
Innovation Management
Strategic capability
Business Acumen
Skills: compliance,innovation,matrix
The candidate should have knowledge regarding quality matrix management, client and
people management, work on compliance projects and should understand basic quality
parameters and fraud related aspects.
The candidate needs to have an understanding of working on customer experience
perspective and setting us process check from service and revenue assurance perspective.
Quality Tools knowledge will be added advantage.
The candidate should have hands-on knowledge of MS Office (Excel, Word, PowerPoint).
Behavioral Skills Required-
Professional behavior is expected
Withstanding Pressure
Interpersonal Effectiveness
Timely Decision Making
Dealing with Ambiguity
Innovation Management
Strategic capability
Business Acumen
Skills: compliance,innovation,matrix
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