Customer Support Executive
Published date: 2024/01/10
- Location: Bengaluru, Karnataka, India
Job DescriptionDear Aspirant,Hiring for TOP MNC's Companies.
Greetings from Black and White Business Solutions,Free Job Placement.
Looking out for candidates who can join Immediately, International Voice Process.
Job Title:
Customer support executive. (Voice process).
Location:
Bangalore
For more information Qualification:
Any Graduate Freshers / minimum 1 year experience into International Voice Process
Skills Required:
Excellent English Verbal & Written Communication Skills Roles and Responsibilities : Respond to customer queries in a timely and accurate way, via phone,Identify customer needs and help customers use specific featuresUpdate our internal databases with information about technical issues and useful discussions with customers.
Monitor customer complaints on social media and reach out to provide assistanceShare feature requests and effective workarounds with team members.
Inform customers about new features and functionalitiesGather customer feedback and share with our Product, Sales and Marketing teamsAssist in training junior Customer Support Representatives.
Candidate should possess excellent oral and written communication skillsCandidate with good customer service skills would be preferredResponsible for dealing with Clients Queries.
Job Requirement:
Flexible to work in rotational [24]7 shifts 5 days working with 2 days rotational off2 way transport.
Sat and Sun Fixed Off For more information
Greetings from Black and White Business Solutions,Free Job Placement.
Looking out for candidates who can join Immediately, International Voice Process.
Job Title:
Customer support executive. (Voice process).
Location:
Bangalore
For more information Qualification:
Any Graduate Freshers / minimum 1 year experience into International Voice Process
Skills Required:
Excellent English Verbal & Written Communication Skills Roles and Responsibilities : Respond to customer queries in a timely and accurate way, via phone,Identify customer needs and help customers use specific featuresUpdate our internal databases with information about technical issues and useful discussions with customers.
Monitor customer complaints on social media and reach out to provide assistanceShare feature requests and effective workarounds with team members.
Inform customers about new features and functionalitiesGather customer feedback and share with our Product, Sales and Marketing teamsAssist in training junior Customer Support Representatives.
Candidate should possess excellent oral and written communication skillsCandidate with good customer service skills would be preferredResponsible for dealing with Clients Queries.
Job Requirement:
Flexible to work in rotational [24]7 shifts 5 days working with 2 days rotational off2 way transport.
Sat and Sun Fixed Off For more information
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