Customer Support Executive

Job description

We are looking for a Customer Support Executive for our team. Preferences will be given to candidates having 1-2 years of experience and located in Dharamshala

Requirements

A Bachelor’s degree from any stream if a Fresher
Excellent spoken and written communication skill
Ready to work night shifts (Across US Time Zones)
Strong analytical skills
Have aptitude for conversation and engaging customers online through webchat
Responsibilities

Handling customer queries on Web Chat
Educate current and potential customers with product and service information
Maintain accurate customer records
Identify and escalate priority issues to the Team Leader and Ops Team
Probe and troubleshoot customer queries, and provide a suitable and satisfactory solution
Other Information

Reporting to: Project Manager
Remuneration: Rs 10,000 - Rs12,000/month
Joining timeline: Immediate
Location: Dharamshala, Himachal Pradesh
Job Code: Moonpeak

About Us

Development Logics is an IT services company. We are headquartered in Dharamshala, Himachal Pradesh.

Our current offering includes Product Engineering, Digital Marketing, BPO and Staffing solutions. We are currently offering services to clients in the US, Europe, India and Australia.

Why work with us?

Work from a place which is many people’s dream.
A better quality of life for you and your family.
Work-life balance.
Job Type: Contract Full Time

Job Types: Full-time, Regular / Permanent

Salary: ₹10,000.00 - ₹12,000.00 per month

Benefits:

Flexible schedule
Paid sick time
Paid time off
Schedule:

Night shift
Rotational shift
Application Question(s):

Hope you have read the complete job post. Please mention the job code.
Are you ready to relocate to Dharamshala? Yes/No
Experience:

total work: 1 year (Preferred)
Language:

English (Preferred)
Shift availability:

Night Shift (Preferred)
Speak with the employer
+91-XXXXXXXXXX

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