Customer Support Executive
Published date: 2026/11/09
- Location: Calicut, Kerala, India
We are looking for a Customer Support Executive to join our team!
Job Responsibilities:
Efficiently and effectively handle queries from customers on chat, email and phoneResolving day-to-day customer complaints by ensuring highest levels of customer support and ensuring expectations are met in a timely and professional manner.Monitor the performance of all customer-related operations and provide progress and status reports.Maintain full working knowledge of all functions within the departmentPreferable knowledge of ZenDesk system
Desired Skills and Experience:
Minimum 1-year experience working as a Customer Service Agent/ExecutiveFluent in English is a must both verbal and writtenEducation: University graduateGood knowledge and use of Microsoft OfficeExcellent writing, communication and time management skills
You can have :
Top equipment to work with. Eg: Macbook Pro, Magic Mouse and Keyboard, 27 inch HD Professional Monitor, Quality earphone etc..Best Medical Insurance covering you and your familyRelocation AssistanceA cool, tech-focused environmentFlexibility in working hoursCompetitive salary, Never an issue for the right candidate
Location:
CyberPark , Kozhikode, Kerala
Job Type: Full-time
Salary: From ₹300,000.00 per year
Benefits:
Flexible scheduleHealth insurance
Schedule:
Morning shift
Experience:
Customer service: 1 year (Preferred)
Work Location: One location
Job Responsibilities:
Efficiently and effectively handle queries from customers on chat, email and phoneResolving day-to-day customer complaints by ensuring highest levels of customer support and ensuring expectations are met in a timely and professional manner.Monitor the performance of all customer-related operations and provide progress and status reports.Maintain full working knowledge of all functions within the departmentPreferable knowledge of ZenDesk system
Desired Skills and Experience:
Minimum 1-year experience working as a Customer Service Agent/ExecutiveFluent in English is a must both verbal and writtenEducation: University graduateGood knowledge and use of Microsoft OfficeExcellent writing, communication and time management skills
You can have :
Top equipment to work with. Eg: Macbook Pro, Magic Mouse and Keyboard, 27 inch HD Professional Monitor, Quality earphone etc..Best Medical Insurance covering you and your familyRelocation AssistanceA cool, tech-focused environmentFlexibility in working hoursCompetitive salary, Never an issue for the right candidate
Location:
CyberPark , Kozhikode, Kerala
Job Type: Full-time
Salary: From ₹300,000.00 per year
Benefits:
Flexible scheduleHealth insurance
Schedule:
Morning shift
Experience:
Customer service: 1 year (Preferred)
Work Location: One location
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