Customer Service Officer
Published date: 2024/01/10
- Location: Khammam, Telangana, India
Full Job Description
Ensure compliance with all applicable regulations and bank policies for all processes related to banking transactions
Process cash transactions, transfer transactions and clearing of instruments
Receipt & processing of cheques, demand drafts, dividend warrants, pay orders & other instruments, bills for deposits up to authorized limits
Process requests for new account opening, transaction updation etc., either jointly with an officer or independently, upon specific authorisation in this regard
Process customer service requests, Respond to customer service account inquiries such as account balances, transaction details, statements and fees/charges.
Address customer queries and grievances within the defined timelines and escalate when required to the appropriate authorities
Primary Location: India-Telangana-Khammam
Job: Operations
Schedule: Regular
Employee Status:
Full-time
:
Job Posting: May 22, 2023, 5:28:43 AM
Ensure compliance with all applicable regulations and bank policies for all processes related to banking transactions
Process cash transactions, transfer transactions and clearing of instruments
Receipt & processing of cheques, demand drafts, dividend warrants, pay orders & other instruments, bills for deposits up to authorized limits
Process requests for new account opening, transaction updation etc., either jointly with an officer or independently, upon specific authorisation in this regard
Process customer service requests, Respond to customer service account inquiries such as account balances, transaction details, statements and fees/charges.
Address customer queries and grievances within the defined timelines and escalate when required to the appropriate authorities
Primary Location: India-Telangana-Khammam
Job: Operations
Schedule: Regular
Employee Status:
Full-time
:
Job Posting: May 22, 2023, 5:28:43 AM
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