Customer Service Executive
Published date: 2024/01/10
- Location: Panaji, Goa, India
About the role: As a Customer Relations Executive at BLive, you will be responsible for driving online sales for our EV Tours. You need to have a good understanding of the tourism industry in Goa & have a background in the Hospitality industry.
Your key deliverables are to:
• Driving sales conversion of inbound enquiries on EV tours Hotline and upselling.
• Driving Collaborations & partnerships for OTA partners & travel agents.
• CRM management
• Customer satisfaction management – Driving positive reviews and handling grievances.
• Influencer marketing
Key Skills:
• Experience in handling OTAs
• Excellent communication skills
• Fluent in English and Hindi
• Problem solving skills
You must have:
• Graduation preferably in Travel and Tourism/ Hospitality.
• 2-5 years’ experience in customer relations preferably in from front office or travel agency.
Location : North Goa
Your key deliverables are to:
• Driving sales conversion of inbound enquiries on EV tours Hotline and upselling.
• Driving Collaborations & partnerships for OTA partners & travel agents.
• CRM management
• Customer satisfaction management – Driving positive reviews and handling grievances.
• Influencer marketing
Key Skills:
• Experience in handling OTAs
• Excellent communication skills
• Fluent in English and Hindi
• Problem solving skills
You must have:
• Graduation preferably in Travel and Tourism/ Hospitality.
• 2-5 years’ experience in customer relations preferably in from front office or travel agency.
Location : North Goa
0 page views
Related listings
-
Assistant Manager /Senior Engineer – Design MechanicalDigital Marketing ExpertCompany Description Syntegon Technology is a leading global process and packaging technology provider. Formerly the packaging division of the Bosch Group, the company, headquartered in Waiblingen (Germany), has been offering complete solutions for th...2024/01/10
-
Chemical Engineer In GoaDigital Marketing ExpertJD - Bachelors degree in chemicalengineering. Experience or more education may be strongly desired. Industry-specific knowledge may be required . Some positions may require or prefer additional certificates or licenses. -Strong understanding of chemi...2024/01/10
-
Wedding & Events PlannerDigital Marketing ExpertSenior Wedding Planner & Manager Job Summary We are looking at hiring an energetic and detail-oriented Wedding Planner to assist clients in communicating end to end and executing their weddings / events successfuly. Responsibilities -In-depth kno...2024/01/10