Customer Service Associate
Published date: 2026/11/06
- Location: Gurgaon, Haryana, India
Eye For Detail Recognizes Knowledge Gaps & Researches To Respond Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Ability To Comprehend & Respond To All Customer Queries (Through Chat) With Immediate Resolution (Real Time) To Ensure Customer Satisfaction.
Deliver To The Employees, Customer And Shareholder Metrics As Per Goals.
Adherence To Quality And Compliance Guidelines
Communicates Effectively, Oral As Well As Written Ability to recognize tone and mood of customer through written and voice communication.
Adaptable & Customer Centric Approach To Situations To Deliver Superior Service Personalization/ Empathy In Communication
Purpose of the Role: Abaility to Address 2-3 conversations simultaneiously
Ability To Comprehend & Respond To All Customer Queries (Through Chat) With Immediate Resolution (Real Time) To Ensure Customer Satisfaction.
Deliver To The Employees, Customer And Shareholder Metrics As Per Goals.
Adherence To Quality And Compliance Guidelines
Communicates Effectively, Oral As Well As Written Ability to recognize tone and mood of customer through written and voice communication.
Adaptable & Customer Centric Approach To Situations To Deliver Superior Service Personalization/ Empathy In Communication
Purpose of the Role: Abaility to Address 2-3 conversations simultaneiously
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