Customer Delight Associate
Published date: 2026/11/08
- Location: Jaipur, Rajasthan, India
In addition to enjoying the company of/ interacting with some of the smartest brains/entrepreneurs in the industry and NOT worrying about the pain of making cold calls, you would be:
Becoming an expert on fancy travel experiences in and around India.
Provide friendly and efficient customer service to the Thrillophilia Travellers.
Be a point of contact to handle and resolve customer complaints.
Attempt to resolve all complaints in the first contact.
Display excellent customer service skills, identify and overcome rebuttals from customers
Demonstrate ownership to resolve challenging customer issues, escalating when necessary.
Audit complaints & Feedback strategically & create logical synopsis of the customer's complaint. Justify the strategies, actions, and decisions based on the facts gathered
Respond professionally to inbound phone calls.
Identify process gaps & improve overall process efficiency.
Arbitrate in situations between tour operators & customers.
Monitor and control numerous concurrent tasks apart from handling customer complaints.
Proactively and independently work to meet targets and goals.
Who You Should Be:
We are looking forward to a young Rockstar who:
Is super energetic & Loves communicating to people
display excellent decision making & customer service skills.
Flexible with the working schedule; may be expected to work weekends, holidays and events
Education - Graduate - Any Specialization
Open to work in a startup.
Becoming an expert on fancy travel experiences in and around India.
Provide friendly and efficient customer service to the Thrillophilia Travellers.
Be a point of contact to handle and resolve customer complaints.
Attempt to resolve all complaints in the first contact.
Display excellent customer service skills, identify and overcome rebuttals from customers
Demonstrate ownership to resolve challenging customer issues, escalating when necessary.
Audit complaints & Feedback strategically & create logical synopsis of the customer's complaint. Justify the strategies, actions, and decisions based on the facts gathered
Respond professionally to inbound phone calls.
Identify process gaps & improve overall process efficiency.
Arbitrate in situations between tour operators & customers.
Monitor and control numerous concurrent tasks apart from handling customer complaints.
Proactively and independently work to meet targets and goals.
Who You Should Be:
We are looking forward to a young Rockstar who:
Is super energetic & Loves communicating to people
display excellent decision making & customer service skills.
Flexible with the working schedule; may be expected to work weekends, holidays and events
Education - Graduate - Any Specialization
Open to work in a startup.
0 page views
Related listings
-
Business Development ManagerBPOInstall App Business Development Manager Clover It Services 4.8(29 Reviews) 85 applicants Posted 4d ago Job detailsAbout companyReviewsBenefitsSalaries 5 - 10 Years Not mentioned ₹ 5,00,000 - 12,00,000 P.A Jaipur Must have key skills International Sa...2026/11/08
-
BULK Hiring For DAY Shifts SAL 23 CTC To 27 CTC For JaipurBPOInstall App BULK Hiring For DAY Shifts SAL 23 CTC To 27 CTC For Jaipur VIRTUE TRAINING AND PLACEMENT SERVICES 242 applicants Posted 15d ago Job detailsAbout company Job highlights You should be able to work on a US Shift MASS HIRING FOR INTERNATIONAL...2026/11/08
-
Market Development ManagerBPOBe able to research and gather market intelligence through various channels/import data analysis, competitor product bench-marking. 2. Be able to Research territories and developed opportunity matrix spreadsheets for Industrial product sales. 3. Be a...2026/11/08