Customer Care Services

The Offer
• Great Opportunity

The Job

Your Responsibilities will include:
• Appoint distributors in allotted territories
• Managing dealer network of distributor
• Traveling to potential and existing customers within an assigned sales area to present company offerings and build brand awareness
• Developing and sustaining long-term relationships with channel partner
• Working on corporate leads and other leads
• Collecting customer feedback and providing updates to senior management
• Ensure inventory availability at the Distributor side
• Increasing portfolio sizes of respective Distributor partner
• Weekly & Monthly Stock and Sales Reporting
• Appoint distributors in allotted territories
• Managing dealer network of distributor
• Traveling to potential and existing customers within an assigned sales area to present company offerings and build brand awareness
• Developing and sustaining long-term relationships with channel partner
• Working on corporate leads and other leads
• Collecting customer feedback and providing updates to senior management
• Ensure inventory availability at the Distributor side
• Increasing portfolio sizes of respective Distributor partner
• Weekly & Monthly Stock and Sales Reporting
• Developing and executing the Trade Marketing Plan in line with sales and marketing objectives and manage the Trade Marketing budget.
• Improving brand presence and campaign execution across trade through excellence in in-store planning, execution and tracking in alignment with the annual marketing priorities.
• Leading and implementing channel specific marketing strategies and plans for assigned ENTER_CHANNEL retailers.
• Conceptualizing and executing trade promotions and rolling out impactful in-store campaigns in collaboration with marketing and sales teams.
• Leading activation programs with partners to improve brand visibility.
• Visiting the points of sales regularly to ensure that the brand is visible, and guidelines are respected.
• Enhancing the company's brand awareness and corporate image.
• Developing and executing effective PR plans through translating brand and key messages into media concepts and compelling stories.
• Leveraging a variety of media channels to maximize the company's brand exposure through interviews, editorials etc.
• Building strong and positive relationships with media, influencers and other related parties.
• Developing and editing news releases, speeches, articles and other editorial collateral.
• Managing an external PR agency.
• Analyzing and reporting results of PR campaigns & initiatives.

The Profile

Skills Required:
• You have at least 1 year experience within a Customer Service, Sales (B2C) or Telesales role, ideally within the Manufacturing industry.
• You have strong media relationships across this space and a proven track record of executing successful public relations campaigns.
• You are a strong team player who can manage multiple stakeholders
• You possess strong analytical skills and are comfortable dealing with numerical data
• You pay strong attention to detail and deliver work that is of a high standard