Customer Care Executive
Published date: 2024/01/10
- Location: Delhi , New Delhi , India
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Customer Care Executive
T
Talent Bridge HRS
New Delhi, Delhi
Apply
20 hours ago
Full–time
Role Description
This is a full-time on-site role located in Delhi, India for a Customer Care Executive at Vibrant Graphics Pvt. Ltd.. The Customer Care Executive will be responsible for communicating with customers via phone, email, and chat to ensure their satisfaction with the organization's products and services. The Customer Care Executive will also maintain a high level of professionalism and empathy while addressing customer inquiries and concerns.
Qualifications
• Excellent written and verbal communication skills in English and Hindi
• Ability to demonstrate empathy and professionalism while conversing with customers
• Prior experience in a customer service or customer care role is a plus
• Strong problem-solving and analytical skills
• Experience working in a fast-paced environment and managing multiple tasks is a plus
• Bachelor's degree or higher in any field is preferred
• Ability to work effectively in a team and collaborate with cross-functional teams
• Good knowledge of Microsoft Office Suite and basic computer skills
• Experience with customer relationship management (CRM) software is a plus
Customer Care Executive
T
Talent Bridge HRS
New Delhi, Delhi
Apply
20 hours ago
Full–time
Role Description
This is a full-time on-site role located in Delhi, India for a Customer Care Executive at Vibrant Graphics Pvt. Ltd.. The Customer Care Executive will be responsible for communicating with customers via phone, email, and chat to ensure their satisfaction with the organization's products and services. The Customer Care Executive will also maintain a high level of professionalism and empathy while addressing customer inquiries and concerns.
Qualifications
• Excellent written and verbal communication skills in English and Hindi
• Ability to demonstrate empathy and professionalism while conversing with customers
• Prior experience in a customer service or customer care role is a plus
• Strong problem-solving and analytical skills
• Experience working in a fast-paced environment and managing multiple tasks is a plus
• Bachelor's degree or higher in any field is preferred
• Ability to work effectively in a team and collaborate with cross-functional teams
• Good knowledge of Microsoft Office Suite and basic computer skills
• Experience with customer relationship management (CRM) software is a plus
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