Customer Care Executive
Published date: 2024/01/10
- Location: Rajasthan, Jaipur, India
Handle customer inquiries via call and chat, giving prompt answers to customer questions.
Provide knowledgeable help to customers and go the extra mile in providing the correct details to customer queries.
Adhere to Service Level Agreement (SLA) deadlines in resolving customer complaints quickly and effectively.
Qualifications and skills:
• Minimum qualification: High-school diploma. Graduates in any stream can also apply.
• Excellent written and verbal communication skills (English).
• Good documentation skills. Proficiency in using Microsoft Excel and Word is an added advantage.
• Sound problem-solving skills to find the root cause of customer issues.
Job Types: Full-time, Regular / Permanent, Fresher, Internship
Salary: ₹15,000.00 - ₹18,000.00 per month
Schedule:
• Day shift
• Fixed shift
• Flexible shift
• Morning shift
• Night shift
• Rotational shift
Supplemental pay types:
• Performance bonus
Ability to commute/relocate:
• Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (Required)
Education:
• Higher Secondary(12th Pass) (Preferred)
Experience:
• Customer service (Preferred)
• Technical support (Preferred)
• total work (Preferred)
Language:
• Hindi (Preferred)
• English (Required)
Speak with the employer
+91 8587917904
Provide knowledgeable help to customers and go the extra mile in providing the correct details to customer queries.
Adhere to Service Level Agreement (SLA) deadlines in resolving customer complaints quickly and effectively.
Qualifications and skills:
• Minimum qualification: High-school diploma. Graduates in any stream can also apply.
• Excellent written and verbal communication skills (English).
• Good documentation skills. Proficiency in using Microsoft Excel and Word is an added advantage.
• Sound problem-solving skills to find the root cause of customer issues.
Job Types: Full-time, Regular / Permanent, Fresher, Internship
Salary: ₹15,000.00 - ₹18,000.00 per month
Schedule:
• Day shift
• Fixed shift
• Flexible shift
• Morning shift
• Night shift
• Rotational shift
Supplemental pay types:
• Performance bonus
Ability to commute/relocate:
• Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (Required)
Education:
• Higher Secondary(12th Pass) (Preferred)
Experience:
• Customer service (Preferred)
• Technical support (Preferred)
• total work (Preferred)
Language:
• Hindi (Preferred)
• English (Required)
Speak with the employer
+91 8587917904
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