Customer Care Executive
Published date: 2024/01/10
- Location: India
Job Title: Customer Care Executive
Location: Tughlakabad Extension, New Delhi
Salary: INR 10,000 per month
Job Type: Full-time, Permanent
Job Description:
We are currently seeking a highly motivated and customer-focused individual to join our team as a Customer Care Executive. As a Customer Care Executive, you will be responsible for handling customer queries and complaints, ensuring customer satisfaction, and maintaining high levels of service standards.
Responsibilities:
• Responding promptly and professionally to customer inquiries through email, chat, or phone calls
• Resolving customer complaints effectively and efficiently
• Providing product and service information to customers
• Identifying and escalating priority issues to the appropriate team member
• Maintaining customer records and interactions in the company database
• Collaborating with other departments to resolve customer issues
• Continuously improving customer service skills through training and feedback
Requirements:
• Excellent communication skills in English and Hindi
• Ability to work in a fast-paced environment
• Strong problem-solving skills
• Customer-oriented attitude
• Ability to work independently and as part of a team
• Proficient in MS Office
• Minimum education qualification of 12th pass
Work Schedule:
The first 3 months of this role will be based in the office, and the candidate will have to work from the office. After 3 months, the candidate will have the option to work from home.
If you are passionate about customer service and are looking for a challenging yet rewarding role, then we encourage you to apply for this position.
Job Types: Full-time, Regular / Permanent
Salary: ₹10,000.00 per month
Supplemental pay types:
• Performance bonus
Application Question(s):
• Do you live in tugalakabad extension or nearby localities?
Language:
• English (Required
Location: Tughlakabad Extension, New Delhi
Salary: INR 10,000 per month
Job Type: Full-time, Permanent
Job Description:
We are currently seeking a highly motivated and customer-focused individual to join our team as a Customer Care Executive. As a Customer Care Executive, you will be responsible for handling customer queries and complaints, ensuring customer satisfaction, and maintaining high levels of service standards.
Responsibilities:
• Responding promptly and professionally to customer inquiries through email, chat, or phone calls
• Resolving customer complaints effectively and efficiently
• Providing product and service information to customers
• Identifying and escalating priority issues to the appropriate team member
• Maintaining customer records and interactions in the company database
• Collaborating with other departments to resolve customer issues
• Continuously improving customer service skills through training and feedback
Requirements:
• Excellent communication skills in English and Hindi
• Ability to work in a fast-paced environment
• Strong problem-solving skills
• Customer-oriented attitude
• Ability to work independently and as part of a team
• Proficient in MS Office
• Minimum education qualification of 12th pass
Work Schedule:
The first 3 months of this role will be based in the office, and the candidate will have to work from the office. After 3 months, the candidate will have the option to work from home.
If you are passionate about customer service and are looking for a challenging yet rewarding role, then we encourage you to apply for this position.
Job Types: Full-time, Regular / Permanent
Salary: ₹10,000.00 per month
Supplemental pay types:
• Performance bonus
Application Question(s):
• Do you live in tugalakabad extension or nearby localities?
Language:
• English (Required
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