Customer Care Executive
Published date: 2026/11/10
- Location: 1 Lane, Kokar, Ranchi, Jharkhand, India
We are looking for a qualified Customer Care Executive to look after-sales support and car service related queries and customer feedback.
Primary work responsibilities:
Conducting customer satisfaction surveys to understand what areas of the company's services need improvements.
Catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution.
Conducting quality assurance surveys with customers and providing feedback to the staff.
Possessing excellent product knowledge to enhance customer support.
Customer Support Executive Requirements:
A bachelor’s degree in administration or a related field.
Only female candidates need to apply.
A minimum of 3 years experience in tellycalling.
Excellent interpersonal and written and oral communication skills.
Computer skills like MS-Excel, Typing.
Job Types: Full-time, Regular / Permanent, Fresher
Salary: ₹9,000.00 - ₹11,000.00 per month
Benefits:
Health insurance
Leave encashment
Provident Fund
Schedule:
Day shift
Monday to Friday
Morning shift
Weekend availability
Supplemental pay types:
Performance bonus
Education:
Bachelor's (Required)
Experience:
total work: 1 year (Preferred)
Customer service: 1 year (Required)
Language:
Hindi (Required)
English (Required)
Primary work responsibilities:
Conducting customer satisfaction surveys to understand what areas of the company's services need improvements.
Catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution.
Conducting quality assurance surveys with customers and providing feedback to the staff.
Possessing excellent product knowledge to enhance customer support.
Customer Support Executive Requirements:
A bachelor’s degree in administration or a related field.
Only female candidates need to apply.
A minimum of 3 years experience in tellycalling.
Excellent interpersonal and written and oral communication skills.
Computer skills like MS-Excel, Typing.
Job Types: Full-time, Regular / Permanent, Fresher
Salary: ₹9,000.00 - ₹11,000.00 per month
Benefits:
Health insurance
Leave encashment
Provident Fund
Schedule:
Day shift
Monday to Friday
Morning shift
Weekend availability
Supplemental pay types:
Performance bonus
Education:
Bachelor's (Required)
Experience:
total work: 1 year (Preferred)
Customer service: 1 year (Required)
Language:
Hindi (Required)
English (Required)
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