CRM Manager
Published date: 2024/01/10
- Location: Jaipur, Rajasthan, India
Post Sales Activities and Back end Operations.
Coordination with banks for the payments and project approvals
Coordinating with legal, technical, sales & marketing, Finance & Account department for
necessary interrelationship
Accountable for managing Cancellations, Transfers, Replacements and Refunds for respective
locations.
To fulfill customer requirements for Receipts, account status, bank documentation like
Permission to mortgage, Third party agreement and NOCs.
Liaison with banks HFCs for customer documentation, project approvals and loan approvals.
Manage customer entries into the system as per agreed timelines on a regular basis.
Timely closure of time linked/ construction linked due payments followed by coordination with
banks and customers directly.
Giving possessions and scheduling the registry.
Providing information to all existing customers about the new products launched, new features
introduced and new schemes announced for customers.
Recovery and collection.
Calling Report on daily basis
Call back list report on daily basis.
Requirements
Should have minimum experience of 2 years in CRM and Home Loan.
Knowledge of customer life cycle processes in Real estate industry.
Knowledge of Tally
Good in communication and presentation
Tech savvy and system oriented
Coordination with banks for the payments and project approvals
Coordinating with legal, technical, sales & marketing, Finance & Account department for
necessary interrelationship
Accountable for managing Cancellations, Transfers, Replacements and Refunds for respective
locations.
To fulfill customer requirements for Receipts, account status, bank documentation like
Permission to mortgage, Third party agreement and NOCs.
Liaison with banks HFCs for customer documentation, project approvals and loan approvals.
Manage customer entries into the system as per agreed timelines on a regular basis.
Timely closure of time linked/ construction linked due payments followed by coordination with
banks and customers directly.
Giving possessions and scheduling the registry.
Providing information to all existing customers about the new products launched, new features
introduced and new schemes announced for customers.
Recovery and collection.
Calling Report on daily basis
Call back list report on daily basis.
Requirements
Should have minimum experience of 2 years in CRM and Home Loan.
Knowledge of customer life cycle processes in Real estate industry.
Knowledge of Tally
Good in communication and presentation
Tech savvy and system oriented
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