Content Support Associate✓Bangalore
Published date: 2024/01/10
- Location: Bengaluru, Karnataka, India
Our mission:
Indeed works when talented, passionate people come together to get a job done. Come help Indeed work. We are looking to grow our teams with people who share our energy and enthusiasm for creating the best experience for job seekers.
The team:
Our Client Success team provides expert support to our clients, partners and fellow teammates around the globe. We focus on collaboration, the ability to adapt to client needs, and a passionate approach to service. Every month, over 200 million people count on us to help them find jobs, publish their resumes, process their job applications, and connect them to qualified candidates for their job openings. Simply put, we help our clients who help people get jobs.
Your job:
Our Content Support Associates are tech-savvy, dedicated, collaborative and have strong customer service and attention to detail. You will play a critical role that interacts directly with our clients and supports our free Hosted Jobs product for the
India market. Be part of one of the fastest growing Internet companies in the industry.
Responsibilities
Support and educate small to medium sized businesses on Indeed’s Hosted Job product
Conduct account walkthroughs with all new clients
Consult with prospective clients as a product expert
Assist with new client account setup
Help clients evaluate their success on Indeed
Prospect opportunities using internal, proprietary tools to be passed to the sales team
About you:
Requirements
1 year of client servicing or support experience.
Fluent in spoken and written English
Customer service, call centre and administration experience would be beneficial
Passion for customer service
Excellent attention to detail, written and oral communication skills
Can-do attitude with a service-oriented approach
Ability to work under pressure, organize and prioritize responsibilities
Indeed provides a variety of benefits that help us focus on our mission of helping people get jobs. View our bounty of perks: [1] http://indeedhi.re/IndeedBenefits
View Indeed's Applicant Privacy Terms: [2] https://www.indeed.com/legal/applicant-privacy
Indeed works when talented, passionate people come together to get a job done. Come help Indeed work. We are looking to grow our teams with people who share our energy and enthusiasm for creating the best experience for job seekers.
The team:
Our Client Success team provides expert support to our clients, partners and fellow teammates around the globe. We focus on collaboration, the ability to adapt to client needs, and a passionate approach to service. Every month, over 200 million people count on us to help them find jobs, publish their resumes, process their job applications, and connect them to qualified candidates for their job openings. Simply put, we help our clients who help people get jobs.
Your job:
Our Content Support Associates are tech-savvy, dedicated, collaborative and have strong customer service and attention to detail. You will play a critical role that interacts directly with our clients and supports our free Hosted Jobs product for the
India market. Be part of one of the fastest growing Internet companies in the industry.
Responsibilities
Support and educate small to medium sized businesses on Indeed’s Hosted Job product
Conduct account walkthroughs with all new clients
Consult with prospective clients as a product expert
Assist with new client account setup
Help clients evaluate their success on Indeed
Prospect opportunities using internal, proprietary tools to be passed to the sales team
About you:
Requirements
1 year of client servicing or support experience.
Fluent in spoken and written English
Customer service, call centre and administration experience would be beneficial
Passion for customer service
Excellent attention to detail, written and oral communication skills
Can-do attitude with a service-oriented approach
Ability to work under pressure, organize and prioritize responsibilities
Indeed provides a variety of benefits that help us focus on our mission of helping people get jobs. View our bounty of perks: [1] http://indeedhi.re/IndeedBenefits
View Indeed's Applicant Privacy Terms: [2] https://www.indeed.com/legal/applicant-privacy
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