Community Manager

We are looking for an absolutely exceptional community manager who is experienced in Stock Market Trading to join our mission. This is a once-in-a-lifetime opportunity to join a hyper-growth startup.

If you're a self-driven and ambitious tech-savvy professional who LOVES people, you'll be perfect for this role. You should be experienced in social media, PR, and promotional events for community growth. Ultimately, you should be able to act as the face and voice of our brand and manage all community communications if needed(not necessary).

We want to create unique, stunning messaging that propels us as an industry and thought leader. You'll be in charge of helping us increase the virality of the product by enhancing our communities, improving the company's outreach across many different channels, and helping our fanatic users share our product. You should be ready to align with new initiatives, running events, setting up partnership programs, and experimenting with new channels.

Conversely, you'll be tracking the company's virality metrics to determine whether the changes we make add value or not.

We're scaling quickly, so we're recruiting teammates who share our core values, know how to get sh*t done, and would add a lot to our extremely driven culture.
Responsibilities:
• Setting and implementing social media and community campaigns to align with marketing strategies.
• Providing engaging text, image and video content for community groups and social media accounts.
• Responding to comments and customer queries on time.
• Monitor and report on feedback and online reviews.
• Organize and participate in events to build community and boost brand awareness.
• Coordinate with all the teams to ensure brand consistency and ensure smooth operations.
• Coordinate with the Development and Sales departments to stay updated on new products and features.
• Build relationships with customers, potential customers, industry professionals and journalists.
• Stay up-to-date with digital technology trends.
• Boost brand awareness locally and in specific cities by launching outreach programs and mobilizing our existing partners.
• Responsible for responding promptly to clients with accurate and thorough information according to specific requests.
• Provide critical administrative support with proposals, presentations and other communications in a fast-paced sales environment.
• Should be able to clear any doubts our users are having, which may sometimes be answering and directing calls or guiding telecallers to do that, advising on services/ amenities.
• Driving revenue and occupancy by upselling upgrades to members as they grow and working on converting month-to-month members to a committed term.
Requirements:
• Proven work experience as a community manager or similar role.
• She/ he should have at least 2 years of relevant experience in the stock market trading industry.
• Experience planning and leading community initiatives.
• You must absolutely LOVE engaging with people and be VERY outgoing.
• Ability to identify and track relevant community KPIs.
• Excellent verbal and written skills.
• Excellent interpersonal and presentation skills.
• Extremely motivated, social, energetic, persuasive, humble, organised, patient and hardworking with great communication skills.
• Hands-on experience with social media management or community management.
• Attention to detail, critical thinking and problem-solver.
• Ability to moderate online and offline conversations with our community.
• Knowledge of online marketing and marketing channels

Experience - At least 2 years

Language - English & Hindi

Salary - 25k - 35k per month based on the Interview

Job Location - Jaipur

Industry - Stock Market Trading or Finance

Employment Type - Full Time, Permanent

Education - Any Graduate

Good luck

PS - Looking for someone proactive with a professional demeanour who can communicate and level with people like normal people. Not looking for someone that's overly formal or corporate, or rigid