Collection Executive
Published date: 2024/01/10
- Location: Gandhi Nagar, Delhi, Delhi, India
We are looking for a Collection Executive with in-depth knowledge of the finance industry, specifically with loan platforms.
Responsibilities:
Maintain accurate records and proper follow-ups of customers.
Explain our services to customers over the phone and understand their requirements to guide them to choose a suitable service/product from our portfolio.
Collect cash from loan defaulters and ensure recovery as per the assigned KRAs.
Proactively suggest policy changes on collections and communicate process issues to customers and other teams.
Maintain proper feedback of each contract and provide the same as and when requested.
Maintain MIS of recoveries done and their month/quarter/year-end status.
Ensure adherence to SOP for the recovery.
Requirements:
A minimum of 1-3 years of experience in collection.
In-depth knowledge of the finance industry, particularly loan platforms.
Excellent communication and negotiation skills to effectively communicate with customers and other teams.
Perseverance, hard-working, and target-driven personality to drive sales collection numbers.
Ability to maintain accurate records and proper follow-ups.
Proficient in MS Excel, Word, and PowerPoint.
If you are a goal-oriented individual with a passion for driving sales collection numbers, we encourage you to apply for this position.
Job Type: Full-time
Salary: ₹16,000.00 - ₹23,000.00 per month
Benefits:
Health insurance
Provident Fund
Schedule:
Day shift
Supplemental pay types:
Performance bonus
Yearly bonus
Speak with the employer
+91 7290097372
Responsibilities:
Maintain accurate records and proper follow-ups of customers.
Explain our services to customers over the phone and understand their requirements to guide them to choose a suitable service/product from our portfolio.
Collect cash from loan defaulters and ensure recovery as per the assigned KRAs.
Proactively suggest policy changes on collections and communicate process issues to customers and other teams.
Maintain proper feedback of each contract and provide the same as and when requested.
Maintain MIS of recoveries done and their month/quarter/year-end status.
Ensure adherence to SOP for the recovery.
Requirements:
A minimum of 1-3 years of experience in collection.
In-depth knowledge of the finance industry, particularly loan platforms.
Excellent communication and negotiation skills to effectively communicate with customers and other teams.
Perseverance, hard-working, and target-driven personality to drive sales collection numbers.
Ability to maintain accurate records and proper follow-ups.
Proficient in MS Excel, Word, and PowerPoint.
If you are a goal-oriented individual with a passion for driving sales collection numbers, we encourage you to apply for this position.
Job Type: Full-time
Salary: ₹16,000.00 - ₹23,000.00 per month
Benefits:
Health insurance
Provident Fund
Schedule:
Day shift
Supplemental pay types:
Performance bonus
Yearly bonus
Speak with the employer
+91 7290097372
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