Client Service Executive
Published date: 2024/01/10
- Location: Pune, Maharashtra, India
Designation: Client Servicing Executive
Reporting to: Sr. Client Service Manager
Location: Baner, Pune (Work from office)
Client Servicing Executive is responsible to coordinate, schedule & ensure client satisfaction with the organization's product or service.
Key Responsibilities:
Seek, process and execute client requests and product ordersCoordinate with different project stakeholders - Internal & External.Answer queries regarding product/ services & processes.Coordinate with internal teams to ensure timely fulfillment of products orders/ services.Maintain trackers, reports for client interaction, product/ service usage etc.Collect feedback and resolve client complaints
Desired Skills and Traits:
1. Communications & Professional skills
2. Computer skills with good speed (Good hands-on Excel formulae)
3. Good with logical reasoning, the quick adaption of new skill sets, and understanding of process flow
4. Email etiquette are mandatory
5. Task management and prioritization
6. Strong customer service orientation
7. Optimistic and consistent
Qualification: Graduate/Post Graduate in Management, BBA, BE COMP/IT, BCA
Years of Experience: Preferred - 1 to 2 Years of Experience, Postgraduate freshers can apply as well.
Salary : 25,000 to 28,000 Per Month
Job Type: Full-time
Pay: ₹25,000.00 - ₹28,000.00 per month
Benefits:
Health insurance
Schedule:
Day shift
Reporting to: Sr. Client Service Manager
Location: Baner, Pune (Work from office)
Client Servicing Executive is responsible to coordinate, schedule & ensure client satisfaction with the organization's product or service.
Key Responsibilities:
Seek, process and execute client requests and product ordersCoordinate with different project stakeholders - Internal & External.Answer queries regarding product/ services & processes.Coordinate with internal teams to ensure timely fulfillment of products orders/ services.Maintain trackers, reports for client interaction, product/ service usage etc.Collect feedback and resolve client complaints
Desired Skills and Traits:
1. Communications & Professional skills
2. Computer skills with good speed (Good hands-on Excel formulae)
3. Good with logical reasoning, the quick adaption of new skill sets, and understanding of process flow
4. Email etiquette are mandatory
5. Task management and prioritization
6. Strong customer service orientation
7. Optimistic and consistent
Qualification: Graduate/Post Graduate in Management, BBA, BE COMP/IT, BCA
Years of Experience: Preferred - 1 to 2 Years of Experience, Postgraduate freshers can apply as well.
Salary : 25,000 to 28,000 Per Month
Job Type: Full-time
Pay: ₹25,000.00 - ₹28,000.00 per month
Benefits:
Health insurance
Schedule:
Day shift
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