Branch Operations Manager (Location : Kolkata)
Published date: 2024/01/10
- Location: Kolkata, , West Bengal, India
Branch Operations Manager (Location : Ko...MFT8210
Retail BankingCity - Kolkata
Required Experience
3 - 9 Years
Posted On
15 Oct 2022
Basic Section
No. Of Openings
2
Grade
NA1
Designation
Others
Closing Date
31 Mar 2023
Organisational
Organisation
CSB Bank
Organization Unit
Retail & SME (Business And Risk), Operations & IT
Sub Org Unit 1
Retail Banking
Sub Org Unit 2
Others
Sub Org Unit 3
Others
Sub Org Unit 4
Others
Sub Org Unit 5
Others
Sub Org Unit 6
Others
Branch/Department Code
950
Branch/Department Name
Head Office
Country
India
Geographic Zone
East
State
West Bengal
City
Kolkata
Worksite
City - Kolkata
Worksite Code
Generic - Kolkata
Skills
Skill
BRANCH OPERATIONS
CROSS SELLING
CUSTOMER SERVICE
RETAIL BANKING
Minimum Qualification
ANY GRADUATION
CERTIFICATION
No data available
Working Language
No data available
Job Description
Job Purpose : To head branch operations ensuring top of the line customer service and customer engagements Functional Responsibilities: To ensure customer service standards are met and minimize customer complaints and escalations Deepen customer engagements and ensure revenue is maximized by cross sell and upsell Ensure smooth operations of the branch at all times Ensure branch adheres to the highest standards of compliance Ensure branch upkeep in terms of physical and IT infrastructure
Retail BankingCity - Kolkata
Required Experience
3 - 9 Years
Posted On
15 Oct 2022
Basic Section
No. Of Openings
2
Grade
NA1
Designation
Others
Closing Date
31 Mar 2023
Organisational
Organisation
CSB Bank
Organization Unit
Retail & SME (Business And Risk), Operations & IT
Sub Org Unit 1
Retail Banking
Sub Org Unit 2
Others
Sub Org Unit 3
Others
Sub Org Unit 4
Others
Sub Org Unit 5
Others
Sub Org Unit 6
Others
Branch/Department Code
950
Branch/Department Name
Head Office
Country
India
Geographic Zone
East
State
West Bengal
City
Kolkata
Worksite
City - Kolkata
Worksite Code
Generic - Kolkata
Skills
Skill
BRANCH OPERATIONS
CROSS SELLING
CUSTOMER SERVICE
RETAIL BANKING
Minimum Qualification
ANY GRADUATION
CERTIFICATION
No data available
Working Language
No data available
Job Description
Job Purpose : To head branch operations ensuring top of the line customer service and customer engagements Functional Responsibilities: To ensure customer service standards are met and minimize customer complaints and escalations Deepen customer engagements and ensure revenue is maximized by cross sell and upsell Ensure smooth operations of the branch at all times Ensure branch adheres to the highest standards of compliance Ensure branch upkeep in terms of physical and IT infrastructure
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