BPO Executive - International voice Process @ Pune

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BPO Executive - International voice Process @ Pune
J
Job Shop
Pune, Maharashtra
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₹4.5L–₹5L a yearFull–time
Greetings from JobShop, We are India's Largest BPO Recruitment Company. Please call us on 9964080000 or +918046115600 Whatsapp us on 9964080000 for simple & quick automated hiring Job Role: Advises present or prospective customers by answering incoming calls on a rotating basis; operating telephone equipment, automatic dialing systems, and other telecommunications technologies. Documents transactions by completing forms and record logs. Required Skills:- Basic computer knowledge Excellent communication skills Qualification: - Any Graduate/ Post Graduate Under Graduate with minimum 6 months experince in BPO. Age Limit: 18 to 35 Years Shift Timing: - Male- 24*7 shift (Any 9 hours) Female - Morning 6.00 to 11.00 pm (Any 9 hours) Salary : 1year-2years (3.7LPA take home up to 25k) Above 2years (4.09LPA take home up to 27k) This is a 24/7 support mostly evening and night shifts Five-day working with Two days rotational offUnderGraduate and above Good communication skills.Good to have Hardware KnowledgeGood to have software knowledgeAbility to handle irate customers Solve technical queries A team player Active listening and questioning, an eye for detail to determine the root cause of the issue, to avoid repeat contacts and further effort to resolve issues -Display Ownership and accountability -Quickly build trust and confidence with customer -Own and resolve customer issues efficiently, effectively and empathetically -Excellent comprehension and articulation skills -Excellent communication skills written -knowledge about Computer OS -Knowledge on basic trouble shooting -Knowledge on Software Install/ Uninstall -Knowledge on computer basic hardware like RAM, CPU, MONITOR etc.., Qualification: UnderGraduate and above Skills Required: Contact: JOBSHOP 9964080000