BPO Assistant Manager - Inbound Process
Published date: 2026/11/09
- Location: Maharashtra , Pune , India
Minimum relevant experience of 4-7 years preferably from the BPO industry. (Inbound Voice Process).
• Develop Strong process Knowledge.
Develop and implement methods to create, track, measure, and communicate processes and systems.
• Monitor the process performance on day to day basis and define corrective & preventive actions & identify improvement opportunities.
• Understand project requirements, coordinate with resources and direct the projects in the right direction in a timely manner.
• Ability to identify strengths and weaknesses of team members and suitably make changes if required
• Develop Strong process Knowledge.
Develop and implement methods to create, track, measure, and communicate processes and systems.
• Monitor the process performance on day to day basis and define corrective & preventive actions & identify improvement opportunities.
• Understand project requirements, coordinate with resources and direct the projects in the right direction in a timely manner.
• Ability to identify strengths and weaknesses of team members and suitably make changes if required
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