Zonal Manager-Branch Banking

KEY RESPONSIBILITIES
:
• Will be responsible for the Bancassurance (YBL) partnership in Mumbai.
• Create and maintain engagement with regional managers /branch managers and other key Yes Bank Head Office / Management Team members
• Lead a team of Sales Executives (Relationship Associates and Associate Sales Managers and Centre Managers) and monitor their input/output activity and ensure lead generation through various sources
• Increasing insurance awareness and product penetration among Yes Bank's customers
• Increasing insurance penetration among Yes Bank staff members
• Suggest sizzlers and R&R platforms for Yes Bank's employees who provide prospect leads as well as for MAX LIFE's dedicated sales team
• Suggest product synergies and capture Yes Bank's various customer touch-points for insurance sales opportunities
• Provide accurate and timely competitor updates/best practices

MEASURES OF SUCCESS:

Business Plan:-

Adj MFYP (Rs.) - Plan v/s Actual

Activation Plan :-

Seller Activation (%) - Plan Vs Actual

Collections:-

15th month Persistency (%) - > 75%

Sales process Adherence:-

1.Implementation of CRM

2.Governance Rhythm

3.Business Leakage & complaints

Effective Management of People
• Talent Retention - 70%
• G2M2 retention - > 90%.
• Engagement Score – 85%

Customer centricity and satisfaction:-

Effective Management of Customer

As per Plan

Key Relationships (Internal /External)
• Distribution leaders
• HR Team
• Training Team
• Planning & Analytics Team
• Yes Bank Management & Sales Team

Key competencies/skills required

Relationship Management, Leading people, Effective Management of Process

DESIRED QUALIFICATIONS AND EXPERIENCE:
• Graduate / Post Graduate in Sales / Marketing
• 12-14 yrs of overall exp. in sales with a minimum of 8-9 yrs combined work experience in the fields of Life insurance sales management, Retail bank distribution, and Channel Management and/or DSA relationship