Zonal Branch Efficiency Manager
Published date: 2024/01/10
- Location: Mumbai, Maharashtra, India
Job Description Review new & existing Branches on revenue generation and profitability. Design and implement Branch level strategy to get branches to be profitable , working closely with the sales fraternity. Ensure efficient processes, systems & resources, thereby suggesting changes to organizational infrastructure & working. Ensure strategic imperatives across processes are met - in lines of process redesign, automation, workforce optimization & governance. Enable capability building strategize developmental initiatives across the entire gamut of Branch Banking. Ensure balance between short term improvements & long term value creation, while enabling consistent communications. Productivity enhancement of branches , including devising strategies towards cross sale of bank products to the relevant client base via the Offer Mart. Description for Internal Candidates • Ensure maximum Branches are profitable in the assigned geography. • Design and implement Branch level strategy across people, process and profitability. • Responsible for Product and process level improvement to run more Efficient branches. • Ensure teams are onboarded & trained to enable customer engagement on CRM. • Drive Xsell of Asset products via the branch network. • Drive centralised customer-offers via the Offer Mart • Liaison with various stakeholders across the bank to build efficiency within the network. Required expertise: MS Office, Good communication skills, hard-working, keen eye for details Educational qualification: MBA Base location: Mumbai (Corporate Office
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