XA702 | Call Center Agent - German Voice Process
Published date: 2024/01/10
- Location: Jaipur, Rajasthan, India
1 day ago
Full–time
>
> Roles & Responsibilities:
>
> - Answering calls from customers professionally and responding to customer inquiries and complaints.
> - Researching required information using available resources.
> - Handling and resolving customer complaints regarding product sales to customer service problems.
> - Providing customers with the organization’s service and product information.
> - Processing forms, orders, and applications requested by the customers.
>
> Skill Set Required:
>
> - Minimum level of German certification - B2.
> - Having a voice process experience is preferred.
> - Good oral and written ability in German.
> - Excellent listening and interpersonal skills.
> - High customer service orientation.
> - Excellent communication skill for phone calls
Full–time
>
> Roles & Responsibilities:
>
> - Answering calls from customers professionally and responding to customer inquiries and complaints.
> - Researching required information using available resources.
> - Handling and resolving customer complaints regarding product sales to customer service problems.
> - Providing customers with the organization’s service and product information.
> - Processing forms, orders, and applications requested by the customers.
>
> Skill Set Required:
>
> - Minimum level of German certification - B2.
> - Having a voice process experience is preferred.
> - Good oral and written ability in German.
> - Excellent listening and interpersonal skills.
> - High customer service orientation.
> - Excellent communication skill for phone calls
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