(WXC-852) | MIS Executive
Published date: 2024/01/10
- Location: New Delhi, Delhi, India
Handling All Logistics Related Queries Which Will Be Routed From The CS Team Through Mails, Chats, And Calls.
> 2) Closing Urgent Deliveries, POD, Disputed Cases Raised From Customers
> 3) Working With The CS Team And Other Team Members To Improvise The Process And Enhance The Quality Of Service For Customers.
> 4) Handling Day To Day Logistics Operations And Interacting With Different Teams Warehouse, Finance, Retail Stores
> 5) Monitor Dispatch To Deliver TAT And Prepare The Action Plan For Further Improvement.
> 6) Dispatch To In Transit Delays
> 7) Identify The Stuck Shipments And Provide Tat For Tail Shipments
> 8) Conduct Weekly Performance Meetings With LPs To Provide Feedback
> 9) Reverse Pickups Handling And Monitoring
> 10) Manage Non Delivery Related Issues
> 2) Closing Urgent Deliveries, POD, Disputed Cases Raised From Customers
> 3) Working With The CS Team And Other Team Members To Improvise The Process And Enhance The Quality Of Service For Customers.
> 4) Handling Day To Day Logistics Operations And Interacting With Different Teams Warehouse, Finance, Retail Stores
> 5) Monitor Dispatch To Deliver TAT And Prepare The Action Plan For Further Improvement.
> 6) Dispatch To In Transit Delays
> 7) Identify The Stuck Shipments And Provide Tat For Tail Shipments
> 8) Conduct Weekly Performance Meetings With LPs To Provide Feedback
> 9) Reverse Pickups Handling And Monitoring
> 10) Manage Non Delivery Related Issues
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